CASE.EDU:    HOME | DIRECTORIES | SEARCH

Problem Report: Internet Connectivity to many off-campus sites is very slow

Posted by postprob on February 02, 2010 at 01:18 PM

Problem:   Internet Connectivity to many off-campus sites is very slow
Cause:     Unknown - it appears to be some sort of off-campus network issue
Affects:   Off-campus connections (mail, web, etc) to many sites
Started:   02/02/2010 12:53 PM
Resolved:  02/02/2010 01:30 PM

Notes:

Off campus mail connections restored at 4PM. Mail backlogs are now cleared.

This problem was resolved by 13:30. The cause was high CPU on several of the backbone routers.

We are noticing buildups of mail to several off-campus sites, as well as very slow response times on web page loads to off-campus sites like cnn.com.

Network Engineering has been informed of the issue and is looking into the problem.


Created: 02/02/2010 13:17:59 by dak

Updates: 02/02/2010 15:09:31 by cpr, 02/02/2010 16:27:52 by emr