Archives
Problem Report: Faculty and Staff members are incorrectly listed on
Problem Report: phonesetup.case.edu is unavailable
Problem Report: Mail to smtp.case.edu being rejected
Emergency Maintenance: Greenhouse-m1-e1
Problem Report: Wireless network access in Crawford
Problem Report: Leutner-m1-e1 is down
Problem Report: Emergency shutdown of Kusch-m1-e1
Scheduled Maintenance: Name Service Changes for Authentication Servers
Scheduled Maintenance: Additional firewall rules needed for data center firewalls
Problem Report: ERP Student and DataWarehouse Database Backup
Problem Report: New checkpoint firewall nodes require ports opened to managment server
Problem Report: Matlab license server matlab-lmgr.cwru.edu down
Scheduled Maintenance: the A.R.C. Construction Project
Problem Report: its-services host machine was in a bad state
Problem Report: Kerberos backup server (CAPRI) rebooted.
Scheduled Maintenance: its-services will be restarted
Scheduled Maintenance: Windos Managed Server Patching
Problem Report: Windos Managed Server Patching
Scheduled Maintenance: ByRequest on aurora is getting a minor fix
Problem Report: ERP Student system down (2nd event)
Problem Report: ERP Student down
Scheduled Maintenance: Squire Valleevue Farm to Case Connection
Problem Report: Oarnet router BGP problem
Problem Report: Clarke tower network shutdown
Problem Report: NRV down
Problem Report: NRV down
Problem Report: The whole of NRV houses
Problem Report: Mail connection problems from off-campus
Problem Report: Web calendar was restarted
Problem Report: mpv5 and mpv6 non-responsive
Emergency Maintenance: Restart of Calendar Server system
Problem Report: Web calendar was non-responsive
Problem Report: Issues with VoIP Phones
Problem Report: Telephone system issues
Problem Report: Cleveland Hearing and Speech Center connectivity problem
Problem Report: Fiji House network outage
Problem Report: Wireless problems
Problem Report: Network outage
Problem Report: Network outage
Scheduled Maintenance: for a main breaker replacement by the University Hospitals
Scheduled Maintenance: MyCase portal will be down to allow testing with the new RubyCAS
Scheduled Maintenance: security monitoring software update
Scheduled Maintenance: Defective Hard Drive on the Windows Server Kessel
Scheduled Maintenance: Deploying New SSO Server in Crawford Computer Room
Problem Report: Case VoIP Issue
Scheduled Maintenance: Managed Windows Servers patching
Scheduled Maintenance: MyCase portal will be down to allow testing with the new RubyCAS
Problem Report: MyCase portal database issue
Problem Report: ech.case.edu is not working
Scheduled Maintenance: Campus WWW Server Upgrade
Scheduled Maintenance: Name Server Changes for New Single Sign On
Scheduled Maintenance: Defective Hard Drive on the Windows Server Kessel
Emergency Maintenance: mv-qss (MediaVision QuickTime Streaming video server)
Emergency Maintenance: Restarting webmail server
Scheduled Maintenance: mv-qss and mv-flash will be down for scheduled maintenance
Problem Report: PBL-p10-e1 switches is down
Problem Report: Nrv house 3 network switch
Problem Report: Mail system crashed
Problem Report: Crawford Data Center AC degraded
Emergency Maintenance: Installation of SMCgnupg on the UNIX server ERPUAPP05
Scheduled Maintenance: http://mail.case.edu will be down
Scheduled Maintenance: Crawford 315, Rack 304
Scheduled Maintenance: The Adelbert Gymnasium and The One-To-One Fitness Centre
Emergency Maintenance: Failed Power Supply in the UNIX server h-129-22-9-200
Problem Report: blackboard.case.edu outage
Scheduled Maintenance: NRV-Parking-M1-E2
Problem Report: VoIP: User unable to make personal setting changes
Emergency Maintenance: microsoft.com not availble
Scheduled Maintenance: The OSC Networking Trouble Ticket Number: 48148
Scheduled Maintenance: VoIP: Callmanager servers software upgrade
Emergency Maintenance: firewall sluggish and connection count high
Problem Report: Internet is slow from from campus to internet
Problem Report: pgd-m1-vg248 - conn - Thu Apr 24 00:15:30 2008
Problem Report: 4 ports down on KSL SAN Switch
Problem Report: Case Voicemail System Degraded
Problem Report: axo-m1-e1, zbt-m1-e1
Problem Report: Mail List Manager (Sympa) was down
Problem Report: stone-m1-e1 - conn - Thu Apr 17 23:05:41 2008
Scheduled Maintenance: Monthly Managed Windows Server Patching
Scheduled Maintenance: Reconfiguration of boot drive on the UNIX server dachshund (ie SFTP server)
Problem Report: clark-m1-vg248 - conn - Fri Apr 11 18:10:59 2008
Problem Report: clark-m1-u1 - conn - Fri Apr 11 18:10:59 2008
Problem Report: clark-m1-e1 - conn - Fri Apr 11 18:10:59 2008
Emergency Maintenance: Sympa mail list server shutdown - Mail to mailing list will be delayed
Problem Report: File server "pulitzer" locked up.
Problem Report: Processor Failing on LDAP Replica
Problem Report: firewall rules require adds and changes
Problem Report: pbl-rm-005-c4006 - conn - Thu Apr 10 09:26:07 2008
Problem Report: Mail SPAM filter machine keeps dying
Problem Report: HTMLBB, wwwftp server down
Problem Report: Pbl-rm-202-c4006
Scheduled Maintenance: NS2 Name Server to be Rebooted
Problem Report: UCI-m1-e1 unreachable
Scheduled Maintenance: Calendar and Mail List Server Maintenance
Problem Report: pkt-m1-vg248 - conn
Problem Report: magnolia-m1-vg248 - conn
Problem Report: dtd-m1-vg248 - conn
Problem Report: thetachi-m1-vg248 - conn
Emergency Maintenance: Running out of room on Master LDAP
Problem Report: Connectivity to IBM Mainframe Lost
Problem Report: blackboard.case.edu outage
Problem Report: pkt-m1-vg248 - conn
Problem Report: 404 errors on blackboard.case.edu
Problem Report: Off Campus Connection Down
Problem Report: Windows Server Shi-Tzu is down.
Problem Report: Internal ITS VPN Services to be interrupted
Scheduled Maintenance: Memory Upgrade on UNIX server cessna185
Scheduled Maintenance: NAS Maintenance
Emergency Maintenance: Replace Defective Hard Drive on UNIX server erpuapp01
Emergency Maintenance: Peoplesoft application on erpuapp01 locked up.
Problem Report: axo-m1-vg248 - conn
Problem Report: Google Start Page (http://webstart.case.edu) Is Performing Infinite Redirects to http://login.case.edu
Emergency Maintenance: Poor response from its-services.case.edu - Needs rebooted
Scheduled Maintenance: Managed Windows Server patching
Emergency Maintenance: Eastwing Hub switch reboot
Scheduled Maintenance: Calendar maintenance
Problem Report: Software Center web server was down
Problem Report: DHCP reload failed
Problem Report: Name server Galvatron stopped responding to DNS queries
Emergency Maintenance: ERP Development Server (Akita) reboot - 3 AM 3/8/2008
Scheduled Maintenance: Case to Squire Valleevue Farm T-1 to be interrupted
Scheduled Maintenance: Email (smtp.case.edu) routing changes
Problem Report: servers down: Churchill, callman0, callman2
Emergency Maintenance: Defective Drive on the server erpdbp06
Scheduled Maintenance: Bulk Mail Server - OS Patching
Scheduled Maintenance: Pulitzer needs to be restarted.
Problem Report: Several affiliate accounts have prematurely expired
Emergency Maintenance: Affiliates Router to be rebooted
Problem Report: Case Affiliates Router connention problem
Scheduled Maintenance: Nobel needs to be Rebooted
Emergency Maintenance: Pulitzer was down
Problem Report: Unified Messaging server unresponsive
Problem Report: Unified Messaging server unresponsive
Problem Report: IM Server Unresponsive
Scheduled Maintenance: Calendar Server Maintenance
Problem Report: Main mail servers crashed
Problem Report: Data Warehouse down
Emergency Maintenance: Upgrading of spam handling software on spam boxes
Emergency Maintenance: Upgrading the Enterprise backup server to Legato v7.3.4
Problem Report: Mail servers have stopped processing mail
Problem Report: ns2 name server outage
Problem Report: Unified Messaging Server issue
Problem Report: web calendar restart
Emergency Maintenance: Failed power supply in the server erpuapp07
Emergency Maintenance: Re-Index attributes of LDAP replica
Problem Report: Mail Delivery Delays
Emergency Maintenance: mail server to be restarted
Emergency Maintenance: www.case.edu server downtime
Scheduled Maintenance: Calendar Server Down for Maintenance
Problem Report: Crawford-h0-e1 Distribution router outage
Problem Report: Crawford-h0-e1 Distribution router outage
Scheduled Maintenance: PeopleSoft HCM Upgrade
Emergency Maintenance: ns2 name server hardware failure
Problem Report: Degraded Campus-wide Internet Connection
Problem Report: Single Sign On (SSO) was down
Problem Report: MARS appliance not powering up
Scheduled Maintenance: Hardware upgrade for name server NS2
Emergency Maintenance: Restart of blog system
Emergency Maintenance: Campus Firewall Reboot (FW0 Edge)
Emergency Maintenance: Install New Keystore for login.case.edu
Problem Report: Data module in wrb switch failed
Problem Report: Data module in wrb switch failed
Problem Report: MyCase portal restarted
Problem Report: MyCase portal restarted
Emergency Maintenance: MyCase portal maintanance
Emergency Maintenance: Replace failed Memory in the Windows Server Kamino
Emergency Maintenance: MyCase Portal Unavailable
Problem Report: MyCase Portal Unavailable
Problem Report: MyCase portal Unavailable
Problem Report: MyCase Portal Unavailable
Problem Report: MyCase portal restarted
Scheduled Maintenance: upgrade firewall service module
Problem Report: MyCase portal problems
Problem Report: MyCase portal restarted
Problem Report: Sympa List Server locked up
Problem Report: ldap-replica8 locked up
Problem Report: name server ns2 failures
Emergency Maintenance: Reboot of the UNIX Server Vampire
Emergency Maintenance: Reboot of the UNIX Server Vampire
Problem Report: MyCase portal restarted
Problem Report: blackboard.case.edu outage
Scheduled Maintenance: Dively-P2-U1
Scheduled Maintenance: Managed Windows Server patching
Problem Report: blackboard.case.edu outage
Problem Report: MyCase portal restarted
Problem Report: MyCase portal down
Problem Report: Case WIKI Down
Problem Report: KSL load balancer upgrade
Emergency Maintenance: server PULITZER downtime
Scheduled Maintenance: Need to Install New SSL Certificate for http://webservices.case.edu
Scheduled Maintenance: Shutdown of old LDAP servers
Problem Report: Bulk Mail Server (ubms.cwru.edu) not delivering email
Scheduled Maintenance: Guilford Hall
Scheduled Maintenance: Fail-over testing fo thee KSL Fedora cluster and Iscsi storage
Problem Report: blackboard.case.edu outage
Scheduled Maintenance: KSL load balancer upgrade
Problem Report: Degraded Network Connection to University Hospital
Problem Report: thetachi-m1-e1 - conn - Fri Dec 28 09:50:09 2007
Emergency Maintenance: VPN Service Emergency Maintenance
Scheduled Maintenance: PeopleSoft HCM Upgrade
Problem Report: uwest-p3-e1 - conn - Thu Dec 27 17:00:26 2007
Problem Report: diner-m1-E1 - conn - Thu Dec 27 17:00:26 2007
Problem Report: High traffic on campus network
Scheduled Maintenance: Power Supply Failure on the UNIX server Wolfhound
Scheduled Maintenance: Notice of Facility Shut-Down
Emergency Maintenance: VPN Service Emergency Maintenance
Scheduled Maintenance: North Dorm power shutdown
Problem Report: Web calendar was unavailable
Emergency Maintenance: Network Switch Reboot- Taplin-m1-e1, Nord-m1-e1 and Wickenden-p2-e1
Problem Report: Web calendar was unavailable
Scheduled Maintenance: CSAgent trying to download Patches
Problem Report: CallManager Cluster: TFTP and DB errors
Scheduled Maintenance: Allen Library fiber network repair
Scheduled Maintenance: Upgrade of OS on Main Incoming Mail Servers
Emergency Maintenance: internet firewall
Emergency Maintenance: reported internet access issues
Scheduled Maintenance: Virtual Private Network Hardware Upgrade
Problem Report: ITS Services Web server can not access Identity Management DB
Problem Report: Case IM gateway to Yahoo Messenger not working
Problem Report: ITS-Services Web Site Cannot Access Person Database
Scheduled Maintenance: firewall upgrades
Scheduled Maintenance: Case Virtual Private Network (VPN) maintenance
Problem Report: Several Identity Management Services Unavailable
Problem Report: Magnolia House, PKT, DTD, Theta Chi Power outage
Problem Report: Magnolia House, PKT, DTD, Theta Chi Power outage
Problem Report: Internet slowness and or non responsive
Scheduled Maintenance: Upgrade of OS on Outgoing Spam filters
Problem Report: Case Wiki was down
Problem Report: Database Server DBPROD2 unavailable
Scheduled Maintenance: Maintenace work to Disable CSA on the server shi-tzu
Scheduled Maintenance: Case fw(0) cluster
Scheduled Maintenance: Case fw(0) cluster
Scheduled Maintenance: Case fw(0) cluster
Scheduled Maintenance: Restart of Master LDAP
Problem Report: Wireless network traffic problem
Scheduled Maintenance: Patch Call Manager Cluster to ver 5.1.3.1000-12
Scheduled Maintenance: Crawford Gateway (CMM) : Switched Module
Scheduled Maintenance: Patching login.case.edu
Problem Report: Servers on Active Directory are reporting RPC failures
Scheduled Maintenance: Master LDAP Server Unavailable
Scheduled Maintenance: *** Upgrade of Legato Networker Enterprise Backup to v7.3.3 ***
Scheduled Maintenance: Cisco MARS software upgrades
Scheduled Maintenance: Internet2 network connectivity briefly unavailable
Scheduled Maintenance: Internet 2 Connectivity Disruption
Scheduled Maintenance: Internet 2 Connectivity Disruption
Problem Report: Second Network Switch in Dively (Dively-p2-e1)
Scheduled Maintenance: Apple Macintosh NetInstall Down For Maintenance
Scheduled Maintenance: im.case.edu to be rebooted
Problem Report: KeyServer & Mac OS X NetIntsall server down
Problem Report: voipgw-crawford-h0-e1-cmm1 error - Gateway down
Problem Report: PINs and MySchedule portlets are not showing up
Emergency Maintenance: Nobel needs to be rebooted
Scheduled Maintenance: Mandel Center UPS One needs to be properly setted-up.
Problem Report: Mandel Building data and VOIP telephone down
Problem Report: Eastwing-p2-e1 shutdown
Problem Report: eProject RSS Permalinks Failed
Problem Report: rockefeller-m1-vg248-1 - conn
Problem Report: ucrc2-m1-e1 - conn
Emergency Maintenance: firewll cluster fw(0)
Scheduled Maintenance: Fwsm work
Problem Report: voipgw-crawford-h0-e1-cmm1 unresponsive
Scheduled Maintenance: Sympa Mailing Lists & Web Pages Will Be Unavailable
Emergency Maintenance: VoIP: Callmanagers Reboots
Problem Report: Fwsm work
Problem Report: Emergency Notification Page was returning an error
Scheduled Maintenance: Scheduled outage for SNAP licensing service and Tripwire Audit loggin service
Problem Report: IBM Legacy System - Emergency Shutdown
Scheduled Maintenance: Shutdown the Budget Office application server
Scheduled Maintenance: Moving main mail system beck to primary machine
Scheduled Maintenance: PeopleSoft HCM Upgrade
Scheduled Maintenance: Mailing List Server (Sympa) Unavailable
Problem Report: FWSM software upgrade
Problem Report: Single Sign On Stopped Working
Emergency Maintenance: clarke-p3-e1 voice module reseat
Emergency Maintenance: firewall Cluster fw(0) internet firwall
Emergency Maintenance: Calendar Server Unavailable
Emergency Maintenance: blackboard.case.edu downtime
Problem Report: Mail Servers Unavailable
Problem Report: MyCase Portal Unavailable
Problem Report: www.case.edu down
Problem Report: Campus wide connectivity problem
Problem Report: blackboard.case.edu outage
Problem Report: Power out to
Scheduled Maintenance: Crawfordsrv0 supervisor replacement
Problem Report: Docshare was unavailable
Scheduled Maintenance: replace sup module in crawforedsrv0
Emergency Maintenance: voipgw-crawford-h0-e1-cmm1 error - Gateway down
Scheduled Maintenance: fswm upgrade
Emergency Maintenance: SVCasewestern Compromised
Problem Report: SSO was not running
Scheduled Maintenance: blackboard.case.edu downtime
Emergency Maintenance: FW0 is having issues passing traffic
Problem Report: MyCase performance issue
Problem Report: KeyServer, Mac OS X net install server down
Problem Report: Network Connectivity Outage
Problem Report: Off-campus email delivering very slowly
Emergency Maintenance: blackboard.case.edu downtime
Problem Report: Internet access interrupted
Problem Report: No email for 1/4 of users
Emergency Maintenance: Ksl firewall service module software upgrade
Emergency Maintenance: Ksl firewall service module software upgrade
Emergency Maintenance: Ksl firewall service module software upgrade
Problem Report: KSL Firewall Service Modules Outage
Problem Report: KSL Firewall Service Modules Outage
Problem Report: Kush-m1-e1
Scheduled Maintenance: MyCase Portal Upgrade
Problem Report: blackboard.case.edu outage
Problem Report: Log in failing on ERP and other services; DNS lookup failures
Problem Report: Bingham Hubs
Problem Report: ccsbppo-m1-e1
Scheduled Maintenance: blackboard.case.edu downtime
Problem Report: Millis-p3-e1
Scheduled Maintenance: HCM Application Unavailable
Scheduled Maintenance: CALLMAN3 Offline
Scheduled Maintenance: IM server to be rebooted
Problem Report: Nord Hall Network Outage
Emergency Maintenance: Calendar server to be restarted
Problem Report: Thwing Wireless Network is down
Scheduled Maintenance: Restart of ITS Services Web Server
Scheduled Maintenance: IM server to be upgraded
Problem Report: webmail intermittently being 'slow'
Emergency Maintenance: IM server to be restarted
Emergency Maintenance: Cisco Security Manager Maintenance
Problem Report: ERP servers unavailable
Scheduled Maintenance: Software Center down for system updates
Problem Report: Mail Servers Unavailable
Scheduled Maintenance: SSE Windows Patching
Problem Report: The Case Wiki was down
Problem Report: IMAP service unavailable
Problem Report: server "Churchill" down
Problem Report: server "Lewis" down
Scheduled Maintenance: ERP, Data Warehouse, and some other Web services will be down
Problem Report: MyCase Portal Logins Failing
Emergency Maintenance: Delta Gamma, Sigma Nu, Phi Delta Theta, Delta Kappa Epsilon, Sigma Phi Epsilon
Problem Report: Tippit-m1-e1 voice
Problem Report: clarke-p1-e1
Problem Report: MetroHealth T1 to Case was down
Problem Report: UWest-p3-e1 is down (Cisco Switches)
Scheduled Maintenance: SSE Windows Patching
Scheduled Maintenance: Network Outage at Allen Library
Problem Report: The ITS home page spammed the campus
Scheduled Maintenance: Crawford and ksl VoIP gateways
Scheduled Maintenance: Brief outage
Scheduled Maintenance: kslsvr1 reboot
Scheduled Maintenance: Sicily Migration
Emergency Maintenance: eastwing-h0-e1 supervisor module reset
Scheduled Maintenance: Restart of all LDAP servers
Problem Report: Voicemail (UM): Dead Air when transferring call to voicemail.
Problem Report: KSL Firewall Service Modules Outage
Problem Report: Case: Degraded Telephone Services on June 1st, 2007
Emergency Maintenance: server PULITZER dowtime
Scheduled Maintenance: blackboard.case.edu downtime
Scheduled Maintenance: blackboard.case.edu downtime
Problem Report: Mail List Manager (sympa) locked up
Problem Report: Crawfordsvr0 and Crawfordsvr1 connections
Problem Report: Serveral services were unavailable
Scheduled Maintenance: Degraded Campus Voice over IP services
Scheduled Maintenance: NAS Mount Points for blog.case.edu Changing
Problem Report: blackboard.case.edu outage
Emergency Maintenance: KSL DataCenter Firewall rebooted
Emergency Maintenance: Mailing Lists and Aliases Not Working
Emergency Maintenance: Oracle Production Database Server Reboot
NAS Migrations : ERP-Dev
Scheduled Maintenance: blackboard.case.edu downtime
Scheduled Maintenance: SSE Microsoft Windows Patching
Scheduled Maintenance: IP TV Gateway Maintenance
blackboard.case.edu downtime
Problem Report: Problem Report Mechanism moved to blog