Problem Report
- Problem Report: HIgh temp alarm in KSL data center (July 17, 2008)
- Problem Report: Norton SER 1 is overheating (July 17, 2008)
- Problem Report: Bingham hub overheating (July 17, 2008)
- Problem Report: Stone Hub is overheating (July 16, 2008)
- Problem Report: stone-h0-e1-lpbk1 - conn (July 16, 2008)
- Problem Report: Cutler SER overheating (July 15, 2008)
- Problem Report: Docshare unavailable (July 15, 2008)
- Problem Report: VPN connectivity issues (July 14, 2008)
- Problem Report: VPN Connectivity Lost (7/11 11:00pm) (July 11, 2008)
- Problem Report: VPN Clients lost connectivity (July 10, 2008)
- Problem Report: VPN Clients lost connectivity (July 10, 2008)
- Problem Report: Yahoo.com issues (July 10, 2008)
- Problem Report: Legato Networker backup system is down (July 09, 2008)
- Problem Report: Clients using VPN can't get to sites on and off campus (July 09, 2008)
- Problem Report: IP registration of new systems problem (July 09, 2008)
- Problem Report: Problems accessing Google Apps applications (July 09, 2008)
- Problem Report: ERP Student down (July 08, 2008)
- Problem Report: Internet Sluggish After Heat Issues (July 06, 2008)
- Problem Report: Many services in Crawford were unavailable (July 06, 2008)
- Problem Report: Faculty and Staff members are incorrectly listed on (July 03, 2008)
- Problem Report: phonesetup.case.edu is unavailable (July 03, 2008)
- Problem Report: Mail to smtp.case.edu being rejected (July 02, 2008)
- Problem Report: Wireless network access in Crawford (July 01, 2008)
- Problem Report: Leutner-m1-e1 is down (July 01, 2008)
- Problem Report: Emergency shutdown of Kusch-m1-e1 (June 30, 2008)
- Problem Report: ERP Student and DataWarehouse Database Backup (June 19, 2008)
- Problem Report: New checkpoint firewall nodes require ports opened to managment server (June 18, 2008)
- Problem Report: Matlab license server matlab-lmgr.cwru.edu down (June 18, 2008)
- Problem Report: its-services host machine was in a bad state (June 18, 2008)
- Problem Report: Kerberos backup server (CAPRI) rebooted. (June 17, 2008)
- Problem Report: Windos Managed Server Patching (June 16, 2008)
- Problem Report: ERP Student system down (2nd event) (June 13, 2008)
- Problem Report: ERP Student down (June 12, 2008)
- Problem Report: Oarnet router BGP problem (June 11, 2008)
- Problem Report: Clarke tower network shutdown (June 09, 2008)
- Problem Report: NRV down (June 06, 2008)
- Problem Report: NRV down (June 06, 2008)
- Problem Report: The whole of NRV houses (June 06, 2008)
- Problem Report: Mail connection problems from off-campus (June 05, 2008)
- Problem Report: Web calendar was restarted (June 04, 2008)
- Problem Report: mpv5 and mpv6 non-responsive (June 03, 2008)
- Problem Report: Web calendar was non-responsive (June 02, 2008)
- Problem Report: Issues with VoIP Phones (June 02, 2008)
- Problem Report: Telephone system issues (June 02, 2008)
- Problem Report: Cleveland Hearing and Speech Center connectivity problem (June 02, 2008)
- Problem Report: Fiji House network outage (May 29, 2008)
- Problem Report: Wireless problems (May 29, 2008)
- Problem Report: Network outage (May 29, 2008)
- Problem Report: Network outage (May 29, 2008)
- Problem Report: Case VoIP Issue (May 20, 2008)
- Problem Report: MyCase portal database issue (May 19, 2008)
- Problem Report: ech.case.edu is not working (May 19, 2008)
- Problem Report: PBL-p10-e1 switches is down (May 12, 2008)
- Problem Report: Nrv house 3 network switch (May 10, 2008)
- Problem Report: Mail system crashed (May 09, 2008)
- Problem Report: Crawford Data Center AC degraded (May 08, 2008)
- Problem Report: blackboard.case.edu outage (May 04, 2008)
- Problem Report: VoIP: User unable to make personal setting changes (April 28, 2008)
- Problem Report: Internet is slow from from campus to internet (April 24, 2008)
- Problem Report: pgd-m1-vg248 - conn - Thu Apr 24 00:15:30 2008 (April 24, 2008)
- Problem Report: 4 ports down on KSL SAN Switch (April 23, 2008)
- Problem Report: Case Voicemail System Degraded (April 21, 2008)
- Problem Report: axo-m1-e1, zbt-m1-e1 (April 21, 2008)
- Problem Report: Mail List Manager (Sympa) was down (April 20, 2008)
- Problem Report: stone-m1-e1 - conn - Thu Apr 17 23:05:41 2008 (April 17, 2008)
- Problem Report: clark-m1-vg248 - conn - Fri Apr 11 18:10:59 2008 (April 11, 2008)
- Problem Report: clark-m1-u1 - conn - Fri Apr 11 18:10:59 2008 (April 11, 2008)
- Problem Report: clark-m1-e1 - conn - Fri Apr 11 18:10:59 2008 (April 11, 2008)
- Problem Report: File server "pulitzer" locked up. (April 11, 2008)
- Problem Report: Processor Failing on LDAP Replica (April 10, 2008)
- Problem Report: firewall rules require adds and changes (April 10, 2008)
- Problem Report: pbl-rm-005-c4006 - conn - Thu Apr 10 09:26:07 2008 (April 10, 2008)
- Problem Report: Mail SPAM filter machine keeps dying (April 09, 2008)
- Problem Report: HTMLBB, wwwftp server down (April 07, 2008)
- Problem Report: Pbl-rm-202-c4006 (April 04, 2008)
- Problem Report: UCI-m1-e1 unreachable (April 03, 2008)
- Problem Report: pkt-m1-vg248 - conn (April 02, 2008)
- Problem Report: magnolia-m1-vg248 - conn (April 02, 2008)
- Problem Report: dtd-m1-vg248 - conn (April 02, 2008)
- Problem Report: thetachi-m1-vg248 - conn (April 02, 2008)
- Problem Report: Connectivity to IBM Mainframe Lost (March 30, 2008)
- Problem Report: blackboard.case.edu outage (March 30, 2008)
- Problem Report: pkt-m1-vg248 - conn (March 29, 2008)
- Problem Report: 404 errors on blackboard.case.edu (March 28, 2008)
- Problem Report: Off Campus Connection Down (March 28, 2008)
- Problem Report: Windows Server Shi-Tzu is down. (March 28, 2008)
- Problem Report: Internal ITS VPN Services to be interrupted (March 27, 2008)
- Problem Report: axo-m1-vg248 - conn (March 24, 2008)
- Problem Report: Google Start Page (http://webstart.case.edu) Is Performing Infinite Redirects to http://login.case.edu (March 21, 2008)
- Problem Report: Software Center web server was down (March 10, 2008)
- Problem Report: DHCP reload failed (March 09, 2008)
- Problem Report: Name server Galvatron stopped responding to DNS queries (March 08, 2008)
- Problem Report: servers down: Churchill, callman0, callman2 (March 03, 2008)
- Problem Report: Several affiliate accounts have prematurely expired (February 28, 2008)
- Problem Report: Case Affiliates Router connention problem (February 26, 2008)
- Problem Report: Unified Messaging server unresponsive (February 25, 2008)
- Problem Report: Unified Messaging server unresponsive (February 25, 2008)
- Problem Report: IM Server Unresponsive (February 20, 2008)
- Problem Report: Main mail servers crashed (February 15, 2008)
- Problem Report: Data Warehouse down (February 15, 2008)
- Problem Report: Mail servers have stopped processing mail (February 14, 2008)
- Problem Report: ns2 name server outage (February 14, 2008)
- Problem Report: Unified Messaging Server issue (February 14, 2008)
- Problem Report: web calendar restart (February 13, 2008)
- Problem Report: Mail Delivery Delays (February 12, 2008)
- Problem Report: Crawford-h0-e1 Distribution router outage (February 06, 2008)
- Problem Report: Crawford-h0-e1 Distribution router outage (February 06, 2008)
- Problem Report: Degraded Campus-wide Internet Connection (February 03, 2008)
- Problem Report: Single Sign On (SSO) was down (February 03, 2008)
- Problem Report: MARS appliance not powering up (February 01, 2008)
- Problem Report: Data module in wrb switch failed (January 25, 2008)
- Problem Report: Data module in wrb switch failed (January 25, 2008)
- Problem Report: MyCase portal restarted (January 24, 2008)
- Problem Report: MyCase portal restarted (January 24, 2008)
- Problem Report: MyCase Portal Unavailable (January 22, 2008)
- Problem Report: MyCase portal Unavailable (January 22, 2008)
- Problem Report: MyCase Portal Unavailable (January 20, 2008)
- Problem Report: MyCase portal restarted (January 20, 2008)
- Problem Report: MyCase portal problems (January 18, 2008)
- Problem Report: MyCase portal restarted (January 17, 2008)
- Problem Report: Sympa List Server locked up (January 17, 2008)
- Problem Report: ldap-replica8 locked up (January 17, 2008)
- Problem Report: name server ns2 failures (January 17, 2008)
- Problem Report: MyCase portal restarted (January 17, 2008)
- Problem Report: blackboard.case.edu outage (January 17, 2008)
- Problem Report: blackboard.case.edu outage (January 16, 2008)
- Problem Report: MyCase portal restarted (January 16, 2008)
- Problem Report: MyCase portal down (January 15, 2008)
- Problem Report: Case WIKI Down (January 14, 2008)
- Problem Report: KSL load balancer upgrade (January 12, 2008)
- Problem Report: Bulk Mail Server (ubms.cwru.edu) not delivering email (January 07, 2008)
- Problem Report: blackboard.case.edu outage (January 05, 2008)
- Problem Report: Degraded Network Connection to University Hospital (January 03, 2008)
- Problem Report: thetachi-m1-e1 - conn - Fri Dec 28 09:50:09 2007 (December 28, 2007)
- Problem Report: uwest-p3-e1 - conn - Thu Dec 27 17:00:26 2007 (December 27, 2007)
- Problem Report: diner-m1-E1 - conn - Thu Dec 27 17:00:26 2007 (December 27, 2007)
- Problem Report: High traffic on campus network (December 27, 2007)
- Problem Report: Web calendar was unavailable (December 25, 2007)
- Problem Report: Web calendar was unavailable (December 20, 2007)
- Problem Report: CallManager Cluster: TFTP and DB errors (December 20, 2007)
- Problem Report: ITS Services Web server can not access Identity Management DB (December 18, 2007)
- Problem Report: Case IM gateway to Yahoo Messenger not working (December 18, 2007)
- Problem Report: ITS-Services Web Site Cannot Access Person Database (December 17, 2007)
- Problem Report: Several Identity Management Services Unavailable (December 13, 2007)
- Problem Report: Magnolia House, PKT, DTD, Theta Chi Power outage (December 12, 2007)
- Problem Report: Magnolia House, PKT, DTD, Theta Chi Power outage (December 12, 2007)
- Problem Report: Internet slowness and or non responsive (December 12, 2007)
- Problem Report: Case Wiki was down (December 11, 2007)
- Problem Report: Database Server DBPROD2 unavailable (December 07, 2007)
- Problem Report: Wireless network traffic problem (December 03, 2007)
- Problem Report: Servers on Active Directory are reporting RPC failures (November 29, 2007)
- Problem Report: Second Network Switch in Dively (Dively-p2-e1) (November 19, 2007)
- Problem Report: KeyServer & Mac OS X NetIntsall server down (November 13, 2007)
- Problem Report: voipgw-crawford-h0-e1-cmm1 error - Gateway down (November 13, 2007)
- Problem Report: PINs and MySchedule portlets are not showing up (November 13, 2007)
- Problem Report: Mandel Building data and VOIP telephone down (November 08, 2007)
- Problem Report: Eastwing-p2-e1 shutdown (November 08, 2007)
- Problem Report: eProject RSS Permalinks Failed (November 07, 2007)
- Problem Report: rockefeller-m1-vg248-1 - conn (November 06, 2007)
- Problem Report: ucrc2-m1-e1 - conn (November 06, 2007)
- Problem Report: voipgw-crawford-h0-e1-cmm1 unresponsive (October 29, 2007)
- Problem Report: Fwsm work (October 20, 2007)
- Problem Report: Emergency Notification Page was returning an error (October 19, 2007)
- Problem Report: IBM Legacy System - Emergency Shutdown (October 16, 2007)
- Problem Report: FWSM software upgrade (October 01, 2007)
- Problem Report: Single Sign On Stopped Working (September 30, 2007)
- Problem Report: Mail Servers Unavailable (September 19, 2007)
- Problem Report: MyCase Portal Unavailable (September 18, 2007)
- Problem Report: www.case.edu down (September 17, 2007)
- Problem Report: Campus wide connectivity problem (September 14, 2007)
- Problem Report: blackboard.case.edu outage (September 12, 2007)
- Problem Report: Power out to (September 11, 2007)
- Problem Report: Docshare was unavailable (September 07, 2007)
- Problem Report: SSO was not running (August 30, 2007)
- Problem Report: MyCase performance issue (August 27, 2007)
- Problem Report: KeyServer, Mac OS X net install server down (August 21, 2007)
- Problem Report: Network Connectivity Outage (August 21, 2007)
- Problem Report: Off-campus email delivering very slowly (August 21, 2007)
- Problem Report: Internet access interrupted (August 20, 2007)
- Problem Report: No email for 1/4 of users (August 17, 2007)
- Problem Report: KSL Firewall Service Modules Outage (August 13, 2007)
- Problem Report: KSL Firewall Service Modules Outage (August 13, 2007)
- Problem Report: Kush-m1-e1 (August 13, 2007)
- Problem Report: blackboard.case.edu outage (August 12, 2007)
- Problem Report: Log in failing on ERP and other services; DNS lookup failures (August 10, 2007)
- Problem Report: Bingham Hubs (August 06, 2007)
- Problem Report: ccsbppo-m1-e1 (August 06, 2007)
- Problem Report: Millis-p3-e1 (August 03, 2007)
- Problem Report: Nord Hall Network Outage (July 30, 2007)
- Problem Report: Thwing Wireless Network is down (July 27, 2007)
- Problem Report: webmail intermittently being 'slow' (July 20, 2007)
- Problem Report: ERP servers unavailable (July 18, 2007)
- Problem Report: Mail Servers Unavailable (July 13, 2007)
- Problem Report: The Case Wiki was down (July 12, 2007)
- Problem Report: IMAP service unavailable (July 11, 2007)
- Problem Report: server "Churchill" down (July 03, 2007)
- Problem Report: server "Lewis" down (July 03, 2007)
- Problem Report: MyCase Portal Logins Failing (July 02, 2007)
- Problem Report: Tippit-m1-e1 voice (June 29, 2007)
- Problem Report: clarke-p1-e1 (June 28, 2007)
- Problem Report: MetroHealth T1 to Case was down (June 19, 2007)
- Problem Report: UWest-p3-e1 is down (Cisco Switches) (June 18, 2007)
- Problem Report: The ITS home page spammed the campus (June 14, 2007)
- Problem Report: Voicemail (UM): Dead Air when transferring call to voicemail. (June 04, 2007)
- Problem Report: KSL Firewall Service Modules Outage (June 01, 2007)
- Problem Report: Case: Degraded Telephone Services on June 1st, 2007 (June 01, 2007)
- Problem Report: Mail List Manager (sympa) locked up (May 27, 2007)
- Problem Report: Crawfordsvr0 and Crawfordsvr1 connections (May 26, 2007)
- Problem Report: Serveral services were unavailable (May 25, 2007)
- Problem Report: blackboard.case.edu outage (May 17, 2007)
- Problem Report: Problem Report Mechanism moved to blog (March 21, 2007)