Problem Report
- Problem Report: Network Outage - Buildings on Bellflower Road and E.117th. (May 26, 2010)
- Problem Report: MyCase is down due to a DNS issue (May 10, 2010)
- Problem Report: Tippit House, a complete network outage (April 25, 2010)
- Problem Report: In the Sigma Nu House, over the past weekend, there was a flood in their laundry room in the their basement. (April 19, 2010)
- Problem Report: In the Zeta Psi House, over the past weekend, there was a flood in their laundry room in the their basement. (April 19, 2010)
- Problem Report: Budgeting System is down (April 09, 2010)
- Problem Report: The following four Cisco Catalyst Switches; searslib-m1-E1-C3548, olin-rm404-eecs, greenhouse-m1-e1, uwest-p3-e1; they went off-line this morning at around seven o'clock. (April 07, 2010)
- Problem Report: Server backup service temporarily unavailable (March 31, 2010)
- Problem Report: server PULITZER emergency reboot (March 31, 2010)
- Problem Report: Tippit House (March 26, 2010)
- Problem Report: IM server to be restarted (March 26, 2010)
- Problem Report: Brief Internet disruption (March 17, 2010)
- Problem Report: In the Tomlinson Hall, an Emerson/Liebert UPS failed overnight. (March 11, 2010)
- Problem Report: NetEnforcer Traffic Shaper crashed (March 10, 2010)
- Problem Report: Enrollment Management server hang - rebooted server (March 09, 2010)
- Problem Report: Name Server (ns3) has crashed (March 09, 2010)
- Problem Report: Brief Internet Disruption (March 08, 2010)
- Problem Report: Tomlinson Hall, Room 223-A, SER 1 (March 05, 2010)
- Problem Report: Case Wiki Down (March 01, 2010)
- Problem Report: MyCase Portal Unvailable (February 25, 2010)
- Problem Report: BGP route changes for several small networks (February 24, 2010)
- Problem Report: Media-Visions Rad-Vision's MV-RADAS, it went off-line almost four weeks ago. (February 19, 2010)
- Problem Report: Nord Hall; First, Second, Third, and Fourth Floors (February 18, 2010)
- Problem Report: SIS Application Servers were unresponsive (February 16, 2010)
- Problem Report: Internet connectivity issues (February 15, 2010)
- Problem Report: Arabica DSL Router; 11,300 Juniper Drive. (February 12, 2010)
- Problem Report: Self registration of computers on the wired network is down (setup.case.edu) (February 12, 2010)
- Problem Report: ONBASE is very sluggish (February 12, 2010)
- Problem Report: Email delays again (February 12, 2010)
- Problem Report: Raymond House, its first Cisco Switch fell off the net at one-thirty this afternoon. (February 11, 2010)
- Problem Report: Email Delays (February 11, 2010)
- Problem Report: One of the OAR-net Cisco Routers, which are located in the Cedar Avenue Service Center, they have been sending-out some over-temperature pages. (February 11, 2010)
- Problem Report: Cedar Avenue Service Center's First Analog Gateway went off-line, some where in the middle of the night, tonight. (February 11, 2010)
- Problem Report: Mail queues started building up on all mail server (February 09, 2010)
- Problem Report: Sluggish response from Single Sign On servers (February 09, 2010)
- Problem Report: CATV South Dorms top of the hill down (February 09, 2010)
- Problem Report: The Crac-2 alarm is going off in the Crawford Data Center. (February 08, 2010)
- Problem Report: Crac-1 and Crac-3 alarm in Crawford Data Center (February 08, 2010)
- Problem Report: PeopleSoft SARPT clone from Production Failed (February 05, 2010)
- Problem Report: Extremely slow performance on PeopleSoft Student and Warehouse Server (February 04, 2010)
- Problem Report: PeopleSoft SARPT is unavailable (February 04, 2010)
- Problem Report: Nottingham Spirk, formerly known as the First Church of Christ Scientist (February 03, 2010)
- Problem Report: glennan-p2-e1 system was unreachable (February 02, 2010)
- Problem Report: Internet Connectivity to many off-campus sites is very slow (February 02, 2010)
- Problem Report: Silver Spartan Diner, Cisco Catalyst Switch 3550 (February 02, 2010)
- Problem Report: Glennan Hall, Fourth and Fifth Floors (February 02, 2010)
- Problem Report: PBL Classrooms 003 and 202 Cisco Catalyst Switches 3750s (February 02, 2010)
- Problem Report: Extremely slow response from some Oracle databases (February 01, 2010)
- Problem Report: High cpu use on Network Core (February 01, 2010)
- Problem Report: Some web applications may not authenticate to CAS correctly (January 28, 2010)
- Problem Report: PeopleSoft Student system, Data Warehouse down (January 25, 2010)
- Problem Report: server PULITZER down (January 22, 2010)
- Problem Report: PeopleSoft SIS is unresponsive (January 22, 2010)
- Problem Report: Bingham-H0-E1's PD-002 failed. (January 21, 2010)
- Problem Report: Bingham-H0-U1's P/S1 failed. (January 21, 2010)
- Problem Report: ucrc2-m1-e1 is down (January 21, 2010)
- Problem Report: Case VPN Service is Down (January 20, 2010)
- Problem Report: Mail List manager is down (January 19, 2010)
- Problem Report: blackboard.case.edu outage (January 18, 2010)
- Problem Report: Oracle Databases on DB7 are down (January 18, 2010)
- Problem Report: One LDAP replica (ldap-replica8) had a database get corrupted (January 15, 2010)
- Problem Report: Spam filter machine (mpspam3) for local mailboxes has died (January 13, 2010)
- Problem Report: Case privat network connectivity to Metrohealth medical center (January 10, 2010)
- Problem Report: Millie science center network is down. (January 10, 2010)
- Problem Report: Slow Name Server Response (January 07, 2010)
- Problem Report: Single Sign On Issue - New certificate on one server not accepted by most browsers (January 05, 2010)
- Problem Report: DSView Active Directory Authentication issues (January 04, 2010)
- Problem Report: Outgoing mail server queues at high levels (January 02, 2010)
- Problem Report: LDAP Replica 5 needed to be restarted (January 02, 2010)
- Problem Report: server PULITZER down (December 28, 2009)
- Problem Report: ldap-replica7 was non-functional (December 27, 2009)
- Problem Report: docshare is unavailable (December 21, 2009)
- Problem Report: SSO was unavailable for some users (December 21, 2009)
- Problem Report: KSL Data Center Alarm for CRAC-5 conditioner pump-high water (December 21, 2009)
- Problem Report: SSO was not working for some users (December 17, 2009)
- Problem Report: To recover some UPSs, two in the Wood Hall SER 2, one in the Tippit House SER 1, one in the Michelson House SER 1 (December 16, 2009)
- Problem Report: In the Wickenden Hall, SER 1, both Cisco Switches lost power, at about ten o'clock this morning. (December 16, 2009)
- Problem Report: SSO was not working (December 15, 2009)
- Problem Report: WRB Hall, Room 1-336, SER 3, UPS 1, WRB-P3-U1, its Web-Page hasn't been loading up now. (December 15, 2009)
- Problem Report: WRB Hall, Room 2-406, SER 5, UPS 1, WRB-P5-U1, its Web-Page hasn't been loading up now. (December 15, 2009)
- Problem Report: WRB Hall, Room 3-411, SER 6, UPS 1, WRB-P6-U1, its Web-Page hasn't been loading up now. (December 15, 2009)
- Problem Report: WRB Hall, Room 3-406, SER 7, UPS 1, WRB-P7-U1, its Web-Page hasn't been loading up now. (December 15, 2009)
- Problem Report: WRB Hall, Room 6-411, SER 12, UPS 1, WRB-P12-U1, its Web-Page hasn't been loading up now. (December 15, 2009)
- Problem Report: WRB Hall, Room 6-406, SER 13, UPS 1, WRB-P13-U1, its Web-Page hasn't been loading up now. (December 15, 2009)
- Problem Report: Reported BOTNET infected system on the wireless network (December 14, 2009)
- Problem Report: Oarnet name servers are missing zone data for CWRU.Edu and Case,edu (December 11, 2009)
- Problem Report: Off campus DNS Queries from Oarnet missing zone data (December 11, 2009)
- Problem Report: Allen Memorial Bldg - No Internet connection (December 11, 2009)
- Problem Report: SOM WW-P6-E1, E2, U1, U2 (December 09, 2009)
- Problem Report: Libert leak detection alarm has detected a leak in KSL Data Center (December 08, 2009)
- Problem Report: High Temperature Alarm in HPCC room (December 04, 2009)
- Problem Report: PeopleSoft Financials Reporting Database (fsrpt) is down (December 01, 2009)
- Problem Report: KSL Data Center CRAC DC-4 and CRAC DC-5 High Room Temp Alarm (November 24, 2009)
- Problem Report: Mail to off campus locations (November 22, 2009)
- Problem Report: Backup DHCP server for VoIP offline (November 20, 2009)
- Problem Report: Non-ERP Databases down (November 20, 2009)
- Problem Report: Non-ERP Oracle databased down (November 19, 2009)
- Problem Report: Astra room scheduling application down (November 19, 2009)
- Problem Report: KSL Database was bounced to resolve an issue with Fedora (November 19, 2009)
- Problem Report: DB8 sftp to secure ftp server failures (November 18, 2009)
- Problem Report: Campus Attendant Console is down (November 17, 2009)
- Problem Report: Non-ERP Oracle databases down (November 11, 2009)
- Problem Report: DB7 is down (November 11, 2009)
- Problem Report: KSL CRAC DC-3, CRAC DC-4, CRAC DC-5 are not working temperature is at 89 degrees. (November 11, 2009)
- Problem Report: Novell server Pulitzer down (November 08, 2009)
- Problem Report: backup system down (November 07, 2009)
- Problem Report: Database error on LDAP replica (ldap-replica7) (November 07, 2009)
- Problem Report: Google Mail Issue (November 02, 2009)
- Problem Report: Campus Unable to Login (November 01, 2009)
- Problem Report: Database Server (DB7) is down (October 30, 2009)
- Problem Report: Intermittent access to some services (October 23, 2009)
- Problem Report: MyCase Down (October 22, 2009)
- Problem Report: Novell server PULITZER down (October 20, 2009)
- Problem Report: Tomlinson network switch power failure (October 20, 2009)
- Problem Report: help.case.edu down (October 20, 2009)
- Problem Report: Case gadgets in webstart are not loading (October 20, 2009)
- Problem Report: CDC CRAC 2 ALARM (October 19, 2009)
- Problem Report: DB7 rebooted and file systems did not come back up (October 19, 2009)
- Problem Report: Single Sing On (SSO) partially unavailable (October 19, 2009)
- Problem Report: Master Authentication Database (Kerneros KDC) was in a confused state (October 14, 2009)
- Problem Report: ERP FS & HCM down (October 14, 2009)
- Problem Report: ERP (HCM, Finanacials) test/development database server down (October 13, 2009)
- Problem Report: Case Wiki was down (October 05, 2009)
- Problem Report: Degraded Internet connectivity (October 01, 2009)
- Problem Report: Degraded Internet Connectivity (September 30, 2009)
- Problem Report: Intermittent Internet outages (September 29, 2009)
- Problem Report: Case VPN Services was down (September 25, 2009)
- Problem Report: VPN Unavailable (September 25, 2009)
- Problem Report: Voicemail System Not Answer Correctly (September 24, 2009)
- Problem Report: MedS-H0-E1, MedS-H0-U1, MedS-H0-E2, Meds-H0-U2 (September 22, 2009)
- Problem Report: EW-P4-E1, EW-P4-U1, EW-P4-E2, EW-P4-U2 (September 22, 2009)
- Problem Report: Internet Connectivity issue (September 22, 2009)
- Problem Report: eastwing-p4-e1 (September 18, 2009)
- Problem Report: eastwing-p3-e1, eastwing-p3-u1, eastwing-eg33-cat4003 (September 18, 2009)
- Problem Report: Single Sign On (SSO) Service was unavailable (September 10, 2009)
- Problem Report: Intermittent Web Connectivity (September 05, 2009)
- Problem Report: Internet Traffic Issues (September 04, 2009)
- Problem Report: MetroHealth VPN Tunnel was down (September 02, 2009)
- Problem Report: Matlab License manager down (September 02, 2009)
- Problem Report: Glennan Hall (1, 2, 3), Gund Hall (1), Pierce House (1), Wood Hall (6), Wickenden Hall (1) (September 02, 2009)
- Problem Report: Google Apps Webmail is Down (September 01, 2009)
- Problem Report: Wireless Network Outage (August 31, 2009)
- Problem Report: AXO Network Switch rebooted itself (August 25, 2009)
- Problem Report: ERP HCM test/dev system down (August 24, 2009)
- Problem Report: Intermittent MyCase outage (August 24, 2009)
- Problem Report: Wireless Network outage (August 21, 2009)
- Problem Report: rental 1727 segemented from the CCN (August 11, 2009)
- Problem Report: NSDesign (August 11, 2009)
- Problem Report: Crawford-h0-e2 is down (August 11, 2009)
- Problem Report: Clarke SER 3 VG248 (August 11, 2009)
- Problem Report: Wolstein Hall (August 11, 2009)
- Problem Report: Fiji House (August 11, 2009)
- Problem Report: Computer Support Services House (August 11, 2009)
- Problem Report: Wolstein Network connection lost (August 10, 2009)
- Problem Report: Campus Operators cannot answer 368-2000 (August 10, 2009)
- Problem Report: Bingham Distribution (August 10, 2009)
- Problem Report: Raymond House network connectivity lost (August 07, 2009)
- Problem Report: MetroHealth to Case VPN Tunnel not working (August 07, 2009)
- Problem Report: Case Single Sign On (SSO) service (login.case.edu) responding slowly (August 07, 2009)
- Problem Report: Meds-h0-e1 (August 07, 2009)
- Problem Report: Wrb Distribution switches (August 07, 2009)
- Problem Report: robbins SER 4 segmented from network (August 06, 2009)
- Problem Report: Voicemail problems with saving messages (August 04, 2009)
- Problem Report: Some Users logging into FSRPT getting invalid name/password (August 04, 2009)
- Problem Report: pgd-m1-e1 (Fiji house) (July 30, 2009)
- Problem Report: millis-p2-e1 module 13 (July 30, 2009)
- Problem Report: Network packet loss (July 30, 2009)
- Problem Report: Case VPN Services - zero network connetivity after VPN session is established. (July 24, 2009)
- Problem Report: Case Voicemail Performance Degraded (July 24, 2009)
- Problem Report: server NOBEL down briefly (July 24, 2009)
- Problem Report: Internet access degraded (July 22, 2009)
- Problem Report: Westwing-p6-e2 (July 21, 2009)
- Problem Report: Intermittent Internet Connectivity Issue - Resolved (July 20, 2009)
- Problem Report: Health Services Building Network Connectivity lost (July 19, 2009)
- Problem Report: Health Services Computer Network became segmented at ten-thirty tonight. (July 19, 2009)
- Problem Report: Non-production Oracle databases down (July 17, 2009)
- Problem Report: blackboard.case.edu outage (July 17, 2009)
- Problem Report: MyCase Portal Down (July 17, 2009)
- Problem Report: Sympa Mailing List Server is down (July 15, 2009)
- Problem Report: Unix Server DB7 is having problems (July 15, 2009)
- Problem Report: KSL Data Center's CRAC DC-5 Humidity reading = 48%, setting = 44% (July 07, 2009)
- Problem Report: ERP Development databases down (July 07, 2009)
- Problem Report: Docshare is unresponsive (July 07, 2009)
- Problem Report: Single Sign On Service Down (July 07, 2009)
- Problem Report: KSL Voice Gateway is Down (July 06, 2009)
- Problem Report: VPN services is down for Offcampus users (July 06, 2009)
- Problem Report: Case Wireless Network degraded (July 06, 2009)
- Problem Report: VPN Site to Site Tunnel is down (July 06, 2009)
- Problem Report: Veale-m1-e1 (July 01, 2009)
- Problem Report: Voice mail is down (June 26, 2009)
- Problem Report: Glaser cisco switch (June 26, 2009)
- Problem Report: Pathology-p3-e1 cooling issue (June 23, 2009)
- Problem Report: ccsbppo-m1-e1 (June 22, 2009)
- Problem Report: Bingham Hub (June 20, 2009)
- Problem Report: Email to Hotmail is blocked for 24 hours (June 18, 2009)
- Problem Report: ERP Financials server outage (June 17, 2009)
- Problem Report: Michelson-M1-E1 UPS Failure (June 17, 2009)
- Problem Report: UPS Failure (June 17, 2009)
- Problem Report: SSL VPN Services interrupt (June 12, 2009)
- Problem Report: One of the Firewalls possibly failed this morning at about 05:45 AM. (June 10, 2009)
- Problem Report: Scholars house segemented from CCN (June 08, 2009)
- Problem Report: KSL Production Database was experiencing issues (June 05, 2009)
- Problem Report: ISP Internet Issues (June 04, 2009)
- Problem Report: Montessori house Network (June 01, 2009)
- Problem Report: Wood Main Hub overheating (May 29, 2009)
- Problem Report: MetroHealth to Case DHCP Service is out (May 28, 2009)
- Problem Report: Library database access problems (May 28, 2009)
- Problem Report: SSO was down (May 24, 2009)
- Problem Report: LDAP Replica (ldap-replica7) is down (May 22, 2009)