Playstation 3 - How to Avoid a Riot

Stupid idea at Super Wal-Mart in Palmdale, CA: Since it only had 10 PS3 available, they decided to tell the approx 50 customers waiting in line for it that they had to run from one end of the parking lot to 10 chairs, and those that got the chairs would be able to buy it. A riot ensued, and one 19-year old man was injured when he ran into a pole.

Smart idea at Best Buy in Boston, MA: Aware it only had 140 consoles, its employees gave out tickets to the first 140 people in line so everyone could go home.

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Posted on: November 20, 2006 08:27 AM

My wife works in retail and she said many stores will not give out tickets for many reasons.

The store has to worry about people returning at an appropriate point to actually make the purchase, and not leave the item sitting around to be saved.

They have to worry about counterfeit tickets.

They have to worry about conflict resolution if tickets are lost, stolen, sold, etc.

They want you to make other purchases.

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Posted by: Author
Posted on: November 20, 2006 12:48 PM

Very good points. I would believe that if you want to do a ticket system, the customer needs to buy the PS3 right at that moment.

I doubt if a store wants a customer to buy other things, unless it is directly related with the PS3. A person waiting in line in the early morning hours is not interested in buying something else.

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