Email to Borders
"It was nice being a customer, but your choice to not carry the April issue of Free Inquiry makes it impossible for me to do business with you any more. Such censorship and pandering to Islamofascists is unacceptable in America, particularly from a store that has a near-monopoly on physical retail books. There's nothing you carry that I can't get at Amazon."
UPDATE:
A nice letter in response, saying...nothing:
Dear Jeffrey:Thank you for your expression of concern about our decision not to carry the issue of Free Inquiry magazine featuring cartoons depicting Muhammad.
Borders is committed to our customers' right to choose what to read and what to buy and to the First Amendment right of Free Inquiry to publish the cartoons. In this particular case, we decided not to stock this issue in our stores because we place a priority on the safety and security of our customers and our employees. We believe that carrying this issue presented a challenge to that priority.
We value your thoughts and sincerely appreciate that you invested your time to tell us how you feel about the issue. I can assure you that our management team gave careful deliberation to this decision and considered all sides of the issue before reaching this conclusion. As always, we are interested in customer feedback about our choices and while we know you do not agree with our position, we hope you can understand the challenge of balancing the needs of our customers, employees and our communities.
Your comments will be duly noted in our customer service records for corporate executive review. Feel free to let us know if you have any other questions or comments.
Sincerely,
Dan
Customer Resolution Specialist
www.BordersStores.com
Comments
Posted by:
Posted on: March 30, 2006 10:18 AM
Irony...
Borders and Amazon are the same thing. I used my $15 Borders gift card to order a book on Amazon last week.
Posted by: Jeffre Quick
Posted on: March 30, 2006 11:28 AM
Oh f---!
Posted by: Andrew Witte
Posted on: March 30, 2006 04:25 PM
Fortunately for you, BGP and AMZN are separate companies. They do have some sort of arrangement/partnership where Borders' online store is run by Amazon, though.
Posted by: Jeffrey Quick
Posted on: March 30, 2006 04:49 PM
Thanks, Andrew; I suspected that was the case and was going to research it but didn't have time.