JISC InfoNet has released an "infokit" on open source. Available as in HTML or PDF, the infokit aims to summarise all the important details about open source for a manager or non-technical person. It contains information on such things as licences, deployment and support and common misunderstandings.
There are some good high-level knowledge sections in the Infokit for managers such as:
- Open Source Deployment and Support
- Open Source Software as an Exploitation Model
- Common Misunderstandings of Open Source Software