Communication: Informal Channels
A lot of emphasis is placed on formal writing styles and formal communication. However, informal communication can be as important as or possibly more important than formal communication. Informal communication can serve as useful functions in helping to create friendly relationships with co-workers, making sense out of unclear instructions and also helping to relieve anxieties. Creating friendly relationships can also lay the groundwork for possible group development. While informal communication is very useful both forms of communication are required for a business to succeed. However, what if a company used mostly informal communication to get things done? Would informal communication succeed or fail?
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