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August 31, 2007

Dell Notebook Shortage and Other Insights

Yesterday, I flew down to Austin for an IT Executive Education session hosted by Dell Computers.

My not so hidden agenda was to try and work with Senior Dell executives to try and ameliorate the negative impact of Dell's supply chain problems on our students who ordered Latitude D640 notebooks as part of Case Western Reserve University's recommended notebook configuration for the beginning of semester.

If you (student) ordered a Dell notebook for fall semester off of the Case Western Reserve University e-store and you have a delayed delivery date, please contact Robert.Sopko@case.edu. Bob has authority now to work with our Dell representative to deliver a short term solution, While not perfect, hopefully we will get you online and back to work with technology tools to support your academic efforts here at the University.

The only other insight I would offer from yesterday's session was Michael Dell's sharing of his new Dell tablet PC over cocktails. The tablet pc appears to have been a real working demo (in contrast to many early mock ups) and according to Michael will be available by the end of the quarter. Folks from Case Western Reserve University School of Medicine were part of the customer focus group and I think they and the rest of the campus community will be very pleased with the results.

Lev Gonick
Case Western Reserve University
August 31, 2007

Posted by lsg8 at August 31, 2007 08:18 AM and tagged Bytes From Lev 

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