Entries in the Category "MGMT250"
HR Simulation
HR Simulation has proven to be both rewarding and challenging.
There continues to be not enough feedback from the COE on the status of the project.
After each incident there should be more feedback other than the short comments on the sheet. In order to truly learn what one has done “right” or “good” we need feedback. I feel there is not enough feedback.
Jonah Creighton Case
Racial discrimination is something that will ever go away. It is defined in our text as “the actual behavior resulting from prejudice” In the business world it is usually “disparate treatment” in which different standards are used to treat different classes of employees or “disparate impact” in which standards appear to be neutral but are not. Over the last three decades efforts to fight racial discrimination has and will continue to be apart of our history. The civil rights movement of the 1950s and 1960s made great achievements with the passage of important legislation; decisions of the Supreme Court and regulations of federal agencies have contributed greatly to fighting discrimination, yet it is evident that there is still a great deal of work to be done. It is no secret that racism, the belief that one race is superior to another, remains a serious social problem in the workplace as seen at Coulding-Henson. CHAMP is addressing diversity by actively recruiting minorities but their customers are not, causing Jonah Creighton to be faced with a big dilemma as Assistant Director of CHAMP.
Creighton has some discussions to make. He has to decide whether he is going to stay on his career track and stay with this company or cut his loses and leave. If he should decide to stay he needs to either kept quiet or have a concert plan to make sure there was something in place to explore the discrimination practices and correct them. He feels it was unethical, and illegal to continue to recruit minorities if they were not going to be given a fair chance to be placed abroad. He was also face with a moral issue of wanting his company to be accountable for their part of this practice of institutional racism.
I was glad to learn that Nonah had left the company. (see in case b handout)
Ethics
Ethics
Ethics are “standards” of human conduct, similar to morals which are developed by ones culture. Society, family help one to form their ethics. People usually will have very different ethics dependant on the environment. Everyone has some type of ethics but is any of them right or wrong? Who’s to tell?
The article we read dealt with ethics in the workplace. I would say if you have “high” ethics you will bring them to the workplace. I think what happens in the workforce is people sometimes are more accountable for their behavior but if they think they can get away with it they will try anything. For example the use of the internet at work. Some think you should not use it at all unless it relates to company business but everyone does it. Is this unethical? Many belief no, unless you are using it to view pron.
The exercise we did in class showed how as a class we were in relationship with others, what it did not show is how ethical we really were.
harrah's case
Competition is intense in the industry of gaming. Harrah’s Casino had moved from a product-based operation to a marketing-based, customer-obsessed company. Harrah’s knew how customers impacted their business so the wanted to make sure they achieved and maintained the highest quality standards when dealing with their customers. They believed they not only needed to be competitive with pricing but needed to improve their customer service. They were aware they had one chance to build customer loyalty. Harrah knew in order to be successful; they needed to focus every employee on continuous quality, customer service, and efficiency. They created the Total Rewards program in order to collect information and customer preferences so they could form a marketing strategy to meet the customer’s needs
The Total Rewards program did work and contiues to work for Harrah.
I am sure they do not continue to invest as much money as they did in the begining but it did achieve of its main goals.
Both Winn, and Loveman are still at Harrah, this alone shows their Commitment to the organization and its people
HR Simulation
Human Resources Management Simulation
This is an assignment that could be a lot of fun. We were assigned to a group who for the most part did not know get other. This was both exciting and scary! It always scary to take on something new. Our group is a very diverse group and a good representation of the Case student environment. We accepted our challenged and plugged into getting to know each other by interviewing one another. We found that even though most members are very different, we are very similar. All but one of us would rather work by themselves, but yet when deadlines are given we decided to make all decisions as a group. Are “leader” is the only one who “likes” to work in groups. We determined early on her goal would be to keep the group moving..
Our first task was to come up with a group name one suggest was made and everyone agreed it was a good one. Our group was pumped up and motivated to be the first time to get the name Ritz- Carlton and we did ! We celebrated at our first official meeting and we were ready for our first challenge the budget and our business plan.
After meeting we decided we needed some questions answered before we could move forward.
Our group realized we were over thinking this process. We discussed there should have been a little more instruction before we had to turn in our first assignment. We realize in the real world we may not be able to ask questions , but we also realize we would have more “concrete” data. This first process frustrated us a little but now we have the hang of things and we are ready.