Feedback and Coaching
The topic for this past Thursday's Management 250 lecture was feedback and coaching. The class was shown several PowerPoint slides as to the significance of feedback in the workplace and how it is considered a negative thing to most people. Instructions were given to break into small discussion groups, and each group was given a vignette describing an incident. My group received a vignette describing a person's concern about a misunderstanding in the workplace, and he wanted to know how to approach his boss. We referred to the slides and agreed that the best approach for the person would be to use SAFE. SAFE is an acronym that stands for S-ummarize, A-sk, F-ormulate a plan, and E-xpress. Using this approach the person would successful in showing his concern about the issue while maintaining a professional attitude.