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October 30, 2006
eBay
I know eBay’s been around for a long time now, but I thought that this blog was a perfect opportunity for me to express some concerns and comments. This Summer, I was ripped off for $300 on a phone because the guy never sent me the phone. I called both PayPal and eBay customer service, and it seemed like the their dispute resolution was working to my side. Unfortunately, there was ONE sentence at the end of the listing that said, “up for bid is one Nextel i870 phone picture” instead of “picture phone.” I was a little stunned that the guy got away with this, and it was a clear example of how one can get caught up and still ripped off despite the numerous precautions that eBay provides.
In recent months however, I have gotten pretty eBay saavy despite my bad experience. It’s always important to look over the listing (so you don’t do something as stupid as I did), and to check the precautions that the seller provides, because it can differ from seller to seller. Also, I believe that eBay has more room for improvement and will probably experience even more growth, especially since they own rent.com and have launched a handful of new commercials all over TV (like the one where the woman loses a ring and it ends up in a fish that another couple is eating.) There are other sites such as iOffer, eCrater, and Overstock.com, but eBay seems to be the safest and easiest to use. It is also very obvious and easy to see the business aspect of eBay in their partnership and easy connection to PayPal. I suppose I am blogging about eBay to point out how they are the epitome of internet success.
Posted by dww6 at October 30, 2006 12:00 AM
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