The prevailing policy for the care of the mentally ill is deinstitutionalization. Today, patients must live, eat, travel, work, play, and find help in radically decentralized environments. To make this transition, a new practitioner was invented: the case manager.
Jerry Floersch, Ph.D., L.I.S.W., and assistant professor of social
work at Case’s Mandel School of Applied Social Sciences, studies the
work between case managers and individuals (now called clients)
with severe mental illnesses living independently in the community.