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Attention RefWorks Users: System Maintenance and Downtime
Beginning on Saturday, August 24 at 10:00pm EDT, there will be a downtime window for RefWorks lasting until Sunday, August 25 at 4:00am EDT. This means that users will not be able to access network paths for RefWorks during this time period, and attempted access will redirect you to a reminder about the scheduled maintenance hours.
Below is a converted schedule of the downtime for various global regions:
New York: August 24, 10:00pm – August 25, 4:00am
San Francisco: August 24, 7:00pm – August 25, 1:00am
UK: August 25, 3:00am – August 25, 9:00am
Paris: August 25, 4:00am – August 25, 10:00am
Sydney: August 25, 12:00pm – August 25, 6:00pm
Tokyo: August 25, 11:00am – August 25, 5:00pm
Beijing: August 25, 10:00am – August 25, 4:00pm
In addition, after the system maintenance has been performed, users may notice brief periods of slow response time while the operations team carries out routine testing to verify system capacity and performance.
We apologize in advance for any inconvenience; however, this system maintenance is necessary to make significant improvements to storage performance issues amidst forecasted usage growth. Please note that this will not compromise any work in your personal RefWorks database. Thank you for your understanding.
Posted by Hannah Levy on August 22, 2013 01:37 PM