Harrah's Case
I found this case interesting since Harrah's Casino managed to accomplish its goal to acquire a larger share of customer's gaming budgets than their competitors, and increase same-store revenue compared with previous years. Unlike their competitors, they maintained its business efficiently without acquiring new "capital (land, building, technology etc)". Instead, they used gain sharing program. I felt very skeptical with this idea even though Harrah's Casino was successful with it. I felt that in the long run, employees would lose interest and be demotivated to work if the team that they were in did not obtain the rewards they have been working hard for. Hence, I believe that Harrah's should come up with an alternative before employees start to not care.
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