Norton Melanie medford n.j. ASIS monograph series information and information science two perspectives in information science communication Taylor Arlene westport ct. Libraries Unlimited organization in human endeavors retrieval tools development of the organization of recorded information encoding standards metadata: description Taylor Robert norwood n.j. Ablex Publishing Corporation background explorations and assumptions the value of information the user-driven model and information use environments the value-added model Gorman Michael chicago il. American Library Association libraries and communications technology reading and the web library work and the future of libraries overcoming stress and achieving harmony