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><title
>Blog@Case Topics: technology</title
><link rel="self" href="http://blog.case.edu/topics/technology"
 /><id
>http://blog.case.edu/topics/technology</id
><category term="technology" label="technology"
 /><link rel="related" href="http://blog.case.edu/topics/headlinesmain" title="headlinesmain"
 /><link rel="related" href="http://blog.case.edu/topics/faculty" title="faculty"
 /><link rel="related" href="http://blog.case.edu/topics/provost%20initiatives" title="provost initiatives"
 /><link rel="related" href="http://blog.case.edu/topics/collaborations/partnerships" title="collaborations/partnerships"
 /><link rel="related" href="http://blog.case.edu/topics/case%20school%20of%20engineering" title="case school of engineering"
 /><link rel="related" href="http://blog.case.edu/topics/research" title="research"
 /><link rel="related" href="http://blog.case.edu/topics/students" title="students"
 /><link rel="related" href="http://blog.case.edu/topics/news" title="news"
 /><link rel="related" href="http://blog.case.edu/topics/events" title="events"
 /><link rel="related" href="http://blog.case.edu/topics/staff" title="staff"
 /><link rel="related" href="http://blog.case.edu/topics/college%20of%20arts%20and%20sciences" title="college of arts and sciences"
 /><contributor
><name
>Timothy Robson</name
><email
>timothy.robson@case.edu</email
><uri
>http://blog.case.edu/tdr</uri
></contributor
><contributor
><name
>Anthony Diak</name
><email
>anthony.diak@case.edu</email
><uri
>http://blog.case.edu/ajd12</uri
></contributor
><contributor
><name
>Erin Wolverton</name
><email
>erin.wolverton@case.edu</email
><uri
>http://blog.case.edu/cereal</uri
></contributor
><contributor
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></contributor
><contributor
><name
>Marsha Bragg</name
><email
>marsha.myhand@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></contributor
><contributor
><name
>Helen Conger</name
><email
>helen.conger@case.edu</email
><uri
>http://blog.case.edu/dormlife</uri
></contributor
><contributor
><name
>Kevin Adams</name
><email
>kevin.adams@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></contributor
><contributor
><name
>Jill Tatem</name
><email
>jill.tatem@case.edu</email
><uri
>http://blog.case.edu/dormlife</uri
></contributor
><contributor
><name
>Gregory Szorc</name
><email
>gregory.szorc@case.edu</email
><uri
>http://blog.case.edu/gps10</uri
></contributor
><contributor
><name
>Paula Baughn</name
><email
>paula.baughn@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></contributor
><contributor
><name
>Angela Sloan</name
><email
>angela.sloan@case.edu</email
><uri
>http://blog.case.edu/asloan</uri
></contributor
><contributor
><name
>Heidi Cool</name
><email
>heidi.cool@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></contributor
><contributor
><name
>Emily Mayock</name
><email
>emily.mayock@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></contributor
><contributor
><name
>Samuel Harmon</name
><email
>samuel.harmon@case.edu</email
><uri
>http://blog.case.edu/sdh7</uri
></contributor
><contributor
><name
>Lev Gonick</name
><email
>lev.gonick@case.edu</email
><uri
>http://blog.case.edu/lev.gonick</uri
></contributor
><contributor
><name
>Heather Henderson</name
><email
>heather.henderson@case.edu</email
><uri
>http://blog.case.edu/dormlife</uri
></contributor
><contributor
><name
>Justin Waters</name
><email
>justin.waters@case.edu</email
><uri
>http://blog.case.edu/jjw11</uri
></contributor
><updated
>2008-04-03T20:50:43Z</updated
><entry
><title
>Recent Phishing Scams Hit CWRU Email—How to Protect Yourself</title
><link href="http://blog.case.edu/case-news/2011/03/18/recent_phishing_scams_hit_cwru_emailahow_to_protect_yourself"
 /><id
>http://blog.case.edu/case-news/2011/03/18/recent_phishing_scams_hit_cwru_emailahow_to_protect_yourself</id
><published
>2011-03-18T14:21:24Z</published
><updated
>2011-04-06T15:19:28Z</updated
><category term="Technology" label="Technology"
 /><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>
<strong>
<img src="http://blog.case.edu/case-news/2011/03/17/computer.jpg" alt="Computer" name="image" width="200" height="130" hspace="6" vspace="6" align="left" id="image" />Phishing</strong> is the fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. There has been a recent series of Phishing emails to Case Western Reserve University users urging recipients to click on a weblink in order to keep their accounts open. These links take users to official-looking but fraudulent imitations of the CWRU Single Sign-On page, hosted on non-CWRU-owned web servers.</p>
<p>Before clicking any weblink, hover (but don't click) the mouse pointer over the link to reveal the real Web address. Depending on your browser, it may appear as a pop-up near your mouse pointer or at the lower-left corner of your browser window. If you have already clicked the link, check the address bar to verify that the page you are on matches the text of the link you clicked.</p>
<p>CWRU Information Technology Services (ITS) does send notifications to users when passwords need to be changed to comply with the 365-day password age policy. 
<strong>Those notification emails intentionally contain no links</strong>; we request that users contact the ITS Help Desk for direction to the authoritative account management pages. You should never enter your CWRU account credentials into a page outside the 
<a href="http://case.edu" target="_blank">case.edu</a> domain.</p>
<p>If you have additional questions about phishing, please contact the ITS Service Desk 216.368.HELP (4357).</p>
</div
></content
><author
><name
>Emily Mayock</name
><email
>emily.mayock@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>ITS Completes Internet Capital Improvement Project</title
><link href="http://blog.case.edu/case-news/2011/02/09/its_completes_internet_capital_improvement_project"
 /><id
>http://blog.case.edu/case-news/2011/02/09/its_completes_internet_capital_improvement_project</id
><published
>2011-02-09T12:55:06Z</published
><updated
>2011-04-06T15:37:37Z</updated
><category term="Technology" label="Technology"
 /><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>
<span style="border: 0pt none; margin: 10px 0pt 5px; padding: 0pt; color: rgb(10, 48, 78); font-size: 19px;">
<strong>
<img src="http://blog.case.edu/case-news/2011/02/08/keyboard-web.jpg" alt="keyboard" name="image" width="200" height="131" hspace="6" vspace="6" align="right" id="image" />
</strong>
</span>Users of the Case Western Reserve University campus network will find faster speeds, greater bandwidth capacity, and a stronger, more secure firewall thanks to an 
<strong>Internet improvement project</strong> recently completed by 
<strong>Information Technology Services</strong>.</p>
<p>Started during the fall of 2010 with capital funding from the university, the project has increased the bandwidth capacity and speed of the network tenfold, up to 10 Gbps, to locations both on and off campus, including the connection to the National Lambda Rail, a high-speed research and education network that also connects to government agencies such as the NIH and NSF.&#160;</p>
<p>As a result, researchers can now download very large files in a fraction of the time that it took previously, and during normal business hours rather than waiting until the late hours of the night. 
<strong>Roger Bielefeld</strong>, director of academic technology and research computing noted, &#8220;Our research community is very pleased that this improved network performance allows them to access remote files when needed, rather than maintaining local copies, which lowers their fixed capital costs.&#8221;</p>
<p>The Internet firewall, which protects the campus from viruses and other malicious attacks, has gotten a tune-up as well. Installation of new hardware and an upgrade to the firewall software will maximize available processing speeds. In addition, new bandwidth appliances will better manage the Internet traffic entering and exiting the university network.</p>
<p>
<strong>Chet Ramey</strong>, assistant director of ITS Technical Infrastructure Services, said firewall performance has shown an improvement of up to 40 percent since the software upgrade. Users will note that commonly used Internet sites (including webmail.case.edu) will load faster than ever before as a result of these upgrades to the network.</p>
<p>ITS remains committed to delivering robust network services to the university community, including continuous efforts to improve, maintain and enhance the performance, availability and security of the campus network. For additional information about this project, please contact the ITS Help Desk at 216.368.HELP (4357).</p>
</div
></content
><author
><name
>Emily Mayock</name
><email
>emily.mayock@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Predicting IT Trends on Campus</title
><link href="http://blog.case.edu/case-news/2011/01/13/predicting_it_trends_on_campus"
 /><id
>http://blog.case.edu/case-news/2011/01/13/predicting_it_trends_on_campus</id
><published
>2011-01-13T13:15:18Z</published
><updated
>2011-04-06T15:43:44Z</updated
><category term="Technology" label="Technology"
 /><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<div class="imgL" style="float: right;margin: 1px 10px 10px 10px">
<img alt="Lev Gonick" src="http://blog.case.edu/case-news/2011/01/12/Gonick2009J.jpg" width="150" height="225" hspace="6" vspace="6" />
<div class="caption" style="font-size: 11px;font-style: italic;color: #0A304e;margin: 0 0 0 3px">Lev Gonick</div>
</div>
<p>For the past few years, 
<em>Insider Higher Ed</em> has engaged 
<strong>Lev Gonick</strong>, chief information officer and vice president of Information Technology Services at Case Western Reserve University, to provide his top 10 technology predictions for the coming year, and this year was no different. 
<a href="http://www.insidehighered.com/views/2011/01/03/gonick" target="_blank">His predictions</a> ranged from global engagement through technology to, of course, the popularity of iPads and other e-readers. But, he noted, &#8220;This year&#8217;s tech predictions are less about gadgets and new technology innovation [and more about] how innovation has led to a broad set of challenges.&#8221; Yet no list of tech trends could be without some acknowledgment of gadgets and their real-world applications. &#8220;Key technology trends like mobility, gaming, e-readers and social networking&#8212;four of the 10 trends from last year&#8212;are repeats [on my prediction list] this year. These technologies are gaining a foothold in interesting ways, while last year they were largely emergent.&#8221;</p>
<p>So exactly how do these national trends play out on the Case Western Reserve campus? &#8220;All 10 trends have direct consequence and relevance to Case Western Reserve University,&#8221; Gonick said.</p>
<p>For example, many faculty members are innovating in learning platforms like multipurpose e-readers, Gonick said, and many others use all electronic learning materials in courses, including texts. There still is a long way to go when it comes to complete implementation, though: &#8220;I would be surprised if e-texts, including electronic reserves and online resources represent more than 10 percent of the current textbook adoption/purchasing behavior of faculty and staff,&#8221; Gonick said anecdotally.</p>
<p>Additionally, the university is continuing to innovate in 
<a href="http://m.case.edu" target="_blank">mobility</a>, gaming and virtual world technologies, including learning activities in 
<a href="http://teach.case.edu/secondlife/" target="_blank">Second Life</a>.</p>
<p>And the adoption of MediaVision courseware, the university&#8217;s digital lecture capture solution, has expanded to more than 100 courses each semester. &#8220;This homegrown rich media solution began as a platform built to support student success in introductory courses. It is now deployed in a range of different settings, including executive and graduate courses across the university,&#8221; he explained. &#8220;In addition, a number of faculty members are experimenting with students making their own video recordings of learning activities.&#8221;</p>
<p>Other trends Gonick predicts for 2011 at Case Western Reserve include:</p>
<ul>
<li>A strategic alignment to the efforts in internationalization</li>
<li>Leading efforts in shared service models for technology among peer institutions as well as in exploring entrepreneurial opportunities to support revenue generation</li>
<li>A commitment to operational excellence and to surfacing additional capacity to support key university initiatives, like alliance activities</li>
<li>A continued focus on decision support tools for administrative systems and on improving business solutions to help the university community get work done in a convenient, easy manner</li>
<li>Continuing to embrace project management as a core methodology and being able to handle all kinds of project requests that come to ITS</li>
<li>Advancing pilot activity in a new initiative to support 
<a href="http://open.case.edu" target="_blank">open data set sharing</a></li>
<li>Further develop the Case Connection Zone, a next-generation project designed to provide faster broadband access to local residents and Case Western Reserve students in the area. &#8220;The Case Connection Zone is a demonstration project on how a great university can support the priorities of its neighbors 
<em>and</em> advance the research agenda of its faculty researchers,&#8221; Gonick said.</li>
</ul>
<p>To read his predictions for the world of higher education and see how they compare to his predictions for Case Western Reserve, view the 
<em>Inside Higher Ed</em> article 
<a href="http://www.insidehighered.com/views/2011/01/03/gonick" target="_blank">here</a>.</p>
</div
></content
><author
><name
>Emily Mayock</name
><email
>emily.mayock@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Tech Transfer Resident Affiliate Ermes Mestroni Taking Lessons Learned Back to Cancer Research Institute in Italy</title
><link href="http://blog.case.edu/case-news/2010/08/18/techtransfermestroni"
 /><id
>http://blog.case.edu/case-news/2010/08/18/techtransfermestroni</id
><published
>2010-08-18T14:52:50Z</published
><updated
>2010-08-18T15:11:37Z</updated
><category term="Staff" label="Staff"
 /><category term="Technology" label="Technology"
 /><category term="Technology Transfer" label="Technology Transfer"
 /><category term="international" label="international"
 /><category term="news" label="news"
 /><summary type="text/plain"
>Summer lessons in the United States, mostly at Case Western Reserve University, have proven to be every bit as valuable as Ermes Mestroni had anticipated. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<div class="imgL" style="float: left;margin: 1px 10px 10px 10px">
<img alt="Mestroni1.jpg" src="http://blog.case.edu/case-news/2010/08/17/Mestroni1.jpg" width="225" height="262" hspace="6" vspace="6" />
<div class="caption" style="font-size: 11px;font-style: italic;color: #0A304e;margin: 0 0 0 3px">Ermes Mestroni</div>
</div>
<p>The sixth international resident affiliate of the university&#226;&#8364;&#8482;s Technology Transfer Office will take fresh knowledge about creating pathways for research into global business markets back to the National Cancer Institute (CRO &#226;&#8364;&#8220; Centro di Riferimento Oncologico) in Aviano, Italy.</p>
<p>He arrived at Case Western Reserve on June 14 and his last day is Monday, Aug. 23.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>SmartCART Online Purchasing Tool Up and Running</title
><link href="http://blog.case.edu/case-news/2010/07/12/smartcart"
 /><id
>http://blog.case.edu/case-news/2010/07/12/smartcart</id
><published
>2010-07-12T15:03:27Z</published
><updated
>2010-07-12T15:16:28Z</updated
><category term="Faculty" label="Faculty"
 /><category term="Staff" label="Staff"
 /><category term="Technology" label="Technology"
 /><summary type="text/plain"
>The university's new SmartCART online purchasing tool is up and running.</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>When administrators in 
<a href="http://campusservices.case.edu/PDSHome.aspx">Procurement and Distribution Services</a> and 
<a href="http://blog.case.edu/its-news/">Information Technology Services</a> implemented the new SmartCART online e-procurement tool last month, they anticipated $470,000 in purchases over the course of 30 days.</p>
<p>Instead, they&#226;&#8364;&#8482;ve experienced more than double that amount of purchases through SmartCART traffic from campus end-users.</p>
<p>&#226;&#8364;&#339;We&#226;&#8364;&#8482;re very happy about it. We are recognizing the benefits of the tool that we&#226;&#8364;&#8482;d hoped for," said Melinda Boykin, interim director of Procurement and Distribution Services.</p>
<p>SmartCART (Convenient Advanced Requisitioning Tool) is an online software tool designed to consolidate the ordering process. Benefits include one-stop-shopping, greater visibility into spending habits, capitalization on ERP investment, and university-wide cost savings and process efficiencies, Boykin said. The program also supports the university&#226;&#8364;&#8482;s strategic goals.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Network Maintenance Planned for May 19</title
><link href="http://blog.case.edu/case-news/2010/05/18/itsmay19plannedoutage"
 /><id
>http://blog.case.edu/case-news/2010/05/18/itsmay19plannedoutage</id
><published
>2010-05-18T16:52:13Z</published
><updated
>2010-05-18T16:56:58Z</updated
><category term="Faculty" label="Faculty"
 /><category term="Staff" label="Staff"
 /><category term="Students" label="Students"
 /><category term="Technology" label="Technology"
 /><summary type="text/plain"
>There will be an interruption of services in the Kelvin Smith Library Data Center from 2 to 6 a.m., Wednesday, May 19. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>There will be an interruption of services in the Kelvin Smith Library Data Center from 2 to 6 a.m., Wednesday, May 19.</p>
<p>This is to allow Information Technology Services (ITS) to perform regularly scheduled firewall maintenance. The firewall protects network resources and blocks incoming traffic by preventing access through open ports.</p>
<p>During this timeframe, several ITS services will be unavailable including:</p>
<ul>
<li>Financials</li>
<li>HCM (Human Capital Management)</li>
<li>SIS (Student Information Systems)</li>
</ul>
<p>This work will not disrupt Internet connectivity.</p>
<p>If you have additional questions about this outage, contact the ITS Help Desk at 368-HELP (4357) or go to 
<a href="http://help.case.edu/">help.case.edu</a>.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>The Great X-Files Rewatch: Season One, Part One</title
><link href="http://blog.case.edu/cereal/2010/04/30/the_great_xfiles_rewatch_season_one_part_one"
 /><id
>http://blog.case.edu/cereal/2010/04/30/the_great_xfiles_rewatch_season_one_part_one</id
><published
>2010-04-30T05:11:57Z</published
><updated
>2010-10-03T23:44:59Z</updated
><category term="TV" label="TV"
 /><category term="bania" label="bania"
 /><category term="brad dourif" label="brad dourif"
 /><category term="cars" label="cars"
 /><category term="david duchovny" label="david duchovny"
 /><category term="felicity huffman" label="felicity huffman"
 /><category term="gillian anderson" label="gillian anderson"
 /><category term="technology" label="technology"
 /><category term="the x-files" label="the x-files"
 /><category term="xander berkeley" label="xander berkeley"
 /><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<img alt="x files season 1.jpg" src="http://blog.case.edu/cereal/2010/04/30/x%20files%20season%201.jpg" width="320" height="221" /> 
<strong>Initial Thoughts</strong> So I&#226;&#8364;&#8482;m about halfway through the first season of 
<em>The X-Files</em> right now. (If my academic work were finished I would probably be done with the whole series at this point. Right now I&#226;&#8364;&#8482;m basically on an episode reward system and plodding slowly through.) Though something like seventeen years has passed since the first season of this show (1993, people) it&#226;&#8364;&#8482;s only been around five or six years since I&#226;&#8364;&#8482;ve seen it. At that time, the show was in pretty regular rotation on SciFi and TNT, and I watched all the time. (Specifically, I think that episodes aired at 5 and 6pm on weekdays, and that I watched them when I got home from work. Foolproof way to get me hooked on a show is to air it in syndication at such a convenient evening hour.) Still, the first thing that struck me on this rewatch was the passage of time. Why? Notably because Season One is 
<em>pre-internet</em>. Not only are Mulder and Scully carrying and trading around like, manila file folders with all their research and evidence in them, but the research and evidence is compiled via microform readers! You know those things? They&#226;&#8364;&#8482;re teeny-teeny photos of old texts (like newspapers) which you thread into this thing, and it magnifies the image, and you turn a knob to turn pages and scan through the information that way. I have only done this once in my life; I found it fussy and headache-inducing. I imagine people who were in grad school as recently as 10 years ago used to do this almost every day. Anyway, Mulder and Scully are microform experts; they rock the archival research. They also record witness interviews on cassette tape. They still communicate via cell phone, but the phones are preciously large. Not quite reaching 
<a href="http://www.urbandictionary.com/define.php?term=Zack%20Morris%20phone">Zack Morris brick phone proportions</a>, but &#226;&#8364;&#166; The other extra-special blast from the past occurs in the second-ever episode, "Deep Throat." Mulder and Scully drove many rental cars of many makes and models over the years, but in this episode, they drive the same car I drove throughout college: a tan Cutlass Ciera. Look at 'em go! 
<img alt="cutlass resized 1.jpg" src="http://blog.case.edu/cereal/2010/04/30/cutlass%20resized%201.jpg" width="369" height="260" /> 
<img alt="cutlass resized 2.jpg" src="http://blog.case.edu/cereal/2010/04/30/cutlass%20resized%202.jpg" width="336" height="236" /> Click ahead for more about Scully's clothes, Duchovny's acting, and that blasted myth-arc.</div
></content
><author
><name
>Erin Wolverton</name
><email
>erin.wolverton@case.edu</email
><uri
>http://blog.case.edu/cereal</uri
></author
></entry
><entry
><title
>Case Western Reserve Project Aims to Provide Thousands with Broadband Access</title
><link href="http://blog.case.edu/case-news/2010/03/24/broadbandproject"
 /><id
>http://blog.case.edu/case-news/2010/03/24/broadbandproject</id
><published
>2010-03-24T16:51:06Z</published
><updated
>2010-03-25T20:17:54Z</updated
><category term="Community Outreach" label="Community Outreach"
 /><category term="Technology" label="Technology"
 /><summary type="text/plain"
>Case Western Reserve University hopes to help a major segment of the Cleveland population through its new Case Connection Zone pilot research project, designed to provide broadband access to local residents and Case Western Reserve students who call the neighborhoods surrounding campus home. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>The Federal Communications Commission&#226;&#8364;&#8482;s new 
<a href="http://www.broadband.gov/">National Broadband Plan</a> calls for connecting more Americans to broadband Internet access as a way of improving U.S. society and transforming industry.</p>
<p>Case Western Reserve University is already doing its part to help a major segment of the Cleveland population through its new Case Connection Zone pilot research project, designed to provide faster broadband access to local residents and Case Western Reserve students who call the neighborhoods surrounding campus home.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>The Future of Higher Education</title
><link href="http://blog.case.edu/lev.gonick/2010/03/04/the_future_of_higher_education"
 /><id
>http://blog.case.edu/lev.gonick/2010/03/04/the_future_of_higher_education</id
><published
>2010-03-04T20:17:50Z</published
><updated
>2010-03-06T00:35:54Z</updated
><category term="Education" label="Education"
 /><category term="Global" label="Global"
 /><category term="Informal" label="Informal"
 /><category term="Learning" label="Learning"
 /><category term="Lifelong" label="Lifelong"
 /><category term="Open" label="Open"
 /><category term="Student" label="Student"
 /><category term="Technology" label="Technology"
 /><category term="and" label="and"
 /><category term="of" label="of"
 /><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<a href="http://www.educause.edu/eq">Educause Quarterly</a> has just released an entire issue on the 
<b>Future of Higher Education</b>. I was honored to be asked by Nancy Hays, the EQ editor, to kick off a four part series on the Future of Education with this dedicated issue. The published piece can be found 
<a href="http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/FutureofHigherEducation/199391">here</a>. Below is the original, unabridged version. As always, thank you in advance for your comments and feedback. 
<b>Futures</b>
<div style="margin-left: 2em">Information is not knowledge, Knowledge is not wisdom, Wisdom is not truth, Truth is not beauty, Beauty is not love, Love is not music, and Music is the best. Wisdom is the domain of Wis (which is extinct) Frank Zappa &#226;&#8364;&#8220; Packard Goose from Joe&#226;&#8364;&#8482;s Garage: Act II and III (Tower Records, 1979)</div>I want to refract on futures. What will the enterprise we call post-secondary education portend for over the next 25 years, the next chapter of the interaction between challenge, discovery, scholarship, learning, teaching, and technology? The four parts of the prism I will exam through this column are student experiences, staff contributions, the role of faculty, and finally the emergence of learning communities. Ours is an era of abundance. History, until the mid-20th century, has largely been told as a series of philosophies about the human condition in which everything from the mundane to the metaphysical has been constrained by a world and a worldview informed by scarcity. The explosion of data and information catalyzed by Metcalfe&#226;&#8364;&#8482;s Law (http://vcmike.wordpress.com/2006/08/18/metcalfe-social-networks/) positions intelligent search, network affinities, and the prospects for a personalized, customizable semantic web as the conduit for knowledge development and sharing wisdom. To provide some perspective, writing in the early 1960s, French philosopher, theologian and technology skeptic, Jacques Ellul notes with some evident disdain (The Technological Society, Vintage Books, NY, 1964: pg. 432] the fanciful predictions of American and Russian futurists published in the Paris weekly, L&#226;&#8364;&#8482;express regarding science, technology, and society in the year 2000.
<div style="margin-left: 2em">&#226;&#8364;&#339;The most remarkable predictions concerns the transformation of educational methods &#226;&#8364;&#166; Knowledge (according to the Futurists) will be accumulated in &#226;&#8364;&#339;electronic banks&#226;&#8364; and transmitted directly to the human nervous system by mean of coded electronic messages. There will no longer be any need of reading or learning mountains of useless information; everything will be received and registered according to the needs of the moment.&#226;&#8364; Ellul shares his skeptical view that &#226;&#8364;&#339;What is needed will pass directly from the machine to the brain without going through consciousness.&#226;&#8364;</div>Autonomous thinking machines are no longer purely rhetorical vehicles for futurists. And while one can debate the prescient insights of the collection cited by Ellul, his framing of the challenge facing students foreshadows the single most important issue for the next generation of learners. The learning enterprise for students is changing, most likely forever. A long historical epoch of scarce knowledge and the pursuit of mastery of relevant domains is nearing its final dusk. Competency is less about comprehensive recall, a function that machines and search engines do pretty well. The emerging learning enterprise is about designing and creating experiences that provide opportunities to discover and gain 21st century competencies based on assembly, synthesis, perspective, critique, and inter-connected systems thinking. The mechanisms for certifying competency, along with what I will refer to as emergent learning communities, are the value and brand of traditional universities in the 21st century. Once a near monopoly producer of a certain set of valued and relevant skills in the post-war era, the traditional university&#226;&#8364;&#8482;s market role has given way to a growing number of providers of valued and relevant skills and education in the maturing connected learning era. Four broad categories of student learners and learning approaches occupy the remainder of this column. They face new challenges and opportunities as they embark on their journey of discovery, securing relevant competencies and experiences for the connected learning era. 
<b>1. Open Learning</b> &#226;&#8364;&#339;Open education&#226;&#8364; refers to the emergence of a growing repository of nonproprietary, structured learning materials and experiences. Most of these open educational resources originate online, but over time student use of this content will blend both synchronous and asynchronous online use along with self-directed learning and a multiplicity of face-to-face learning environments. Today tens of millions of students are experimenting with first-generation open content. Within a relatively short time more than 100 million open educational learners will find compelling motives to access the single largest, dynamic body of student-centered learning materials available. Lest anyone dismiss this renaissance of learning as having down-market value only, MIT President Emeritus Charles Vest noted just four years ago:
<div style="margin-left: 2em">My view is that in the open-access movement, we are seeing the early emergence of a meta-university &#226;&#8364;&#8221; a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and platforms on which much of higher education worldwide can be constructed or enhanced. The Internet and the Web will provide the communication infrastructure, and the open-access movement and its derivatives will provide much of the knowledge and information infrastructure.1</div>
<b>2. Global Learning</b> The Internet enabled a worldwide connected infrastructure that supported acceleration of the global economy and a variously described flat or flat-with-some-bumps world. Scholars from peripheral outposts, far from pre-Internet knowledge clusters, gained equal access to scholarly research materials and near real-time interaction with colleagues at the most prestigious institutions. This dramatic reframing of scholarship has not been accompanied by a parallel transformation in the student experience, represented by scalable, cross-national collaborations between students of diverse backgrounds. Even though a mountain of data extending back to the Peace Corps era suggests the significant impact of cross-cultural exchanges, relatively few global initiatives support sustained student learning about the world around them. The single most important student-related experience leveraging the Internet in an international context has been keeping in touch with friends and family via e-mail, blogs, Flickr, or Skype. Many students, especially those from the United States, inherit parochial views of the world until and unless they become engaged in structured experiences to expand their horizons. Along with an imperative to give students a better understanding of their role in a highly interdependent, if still significantly uneven, world economy, there is also a tendency to view Internet-based exchanges as supporting a homogenization of learning and culture. As we gain a more nuanced understanding of cultures, politics, gender relations, and the different kinds of impact technology can have on the relationship between peoples and their governments, the time is ripe to develop a more integrated approach to the student experience and the world stage upon which they can and should play an active role. Deans for Global Experiences and the Internet could facilitate structured engagement among international affinity groups. The subject matter of the Global Experience and the Internet curriculum can itself be a long-tail program enabled through thoughtful design leveraging the global Internet. Ongoing, multi-institutional projects that include discovery, data gathering, cross-cultural training, cross-cultural exchanges, and project work represent a unique opportunity to link relevant challenges to the pervasive global resources of the Internet. 
<b>3. Lifelong Learning</b> The breadth and depth of change occasioned by the Internet and the global economy has been profound. Setting aside the question of whether academic disciplines have kept up with the new realities, the dislocation associated with these structural changes has significantly affected higher education. During economic downturns, universities call upon their offices for continuing and professional education to meet increased need with increased capacity in response to a whole new cohort of learners whose jobs, careers, and skills sets have been negatively impacted. The Obama administration places significant emphasis on building capacity to position community colleges to develop 21st century job skills among students. Likewise, education czars in state capitols across the nation realize that economic development and sustainable recovery are intimately connected to the performance of the postsecondary education sector. Less obvious is how, if at all, the higher education sector is working with the federal and state higher education bureaucracies to leverage the networked economy in educating millions of workers seeking new, high-paying, clean jobs for the 21st century. A distinct risk exists that recovery will come on top of a service economy, with all the economic weaknesses entailed. The challenge is to create a robust, generative digital economy with a well-developed pipeline of talent and clear articulation of relevant skills. We need a new master plan for educating today&#226;&#8364;&#8482;s students, more than 15 percent of whom are single parents and 75 percent of whom are nontraditional students (nearly forty percent over the age of 25),2 that covers the millions of people seriously impacted by the structural collapse of the economy. The new market for university students is significant by its size, demographic profile, and disinclination to physically attend a traditional college, even if there were enough physically available. Nor should a new national plan for 21st century postsecondary education be built on the artificial segmentation imposed by traditional Carnegie classifications. We should also be wary of unfettered market responses that see opportunities to maximize profit with short-term fixes to structural challenges. We need an integrated approach that leverages the scalable platforms harnessing the Internet to create this generation&#226;&#8364;&#8482;s 21st Century Higher Education Opportunity Act. 
<b>4. Informal Learning</b> Finally, while demographic trends are shifting away from the traditional, on-campus residential student, the needs of this important group of learners warrants examination. Choosing to live on campus as part of the collegiate experience represents the value placed on student life and informal learning. For many students, the informal learning moments before or after the formal class or lab remain their most vivid memories. In addition, the innovations generated by students in residence shed light on the value and quality of informal learning. Consider, for example, college startups from Facebook to Corkshare, or the dormcubator program called VeloCity at the University of Waterloo, which focuses on a wide range of initiatives from women and entrepreneurship to mobile and gaming startup ventures. Students apply to join the dormcubator to combine their academic studies with their interests and passions in software innovation. Residential college experiences have often led on-campus learning innovation at the intersection of science and technology, as well. Experimentation with video, virtual worlds, massive online player games, iPhone apps development, and hundreds of other experiences make life in the dorms a beehive of activity. Within the interstices of a relatively slow-moving curriculum, the innovation associated with the Internet and information technology unfolding in the residence halls of college campuses bears witness to the data, information, knowledge, wisdom hierarchy (not to mention love and music). Lev Gonick Case Western Reserve University Cleveland, OH March 4, 2010</div
></content
><author
><name
>Lev Gonick</name
><email
>lev.gonick@case.edu</email
><uri
>http://blog.case.edu/lev.gonick</uri
></author
></entry
><entry
><title
>Case Western Reserve Collaborates on Several Multi-million Dollar Health Information Technology Grants</title
><link href="http://blog.case.edu/case-news/2010/02/19/healthinformationtechnology"
 /><id
>http://blog.case.edu/case-news/2010/02/19/healthinformationtechnology</id
><published
>2010-02-19T15:22:45Z</published
><updated
>2010-02-19T17:11:23Z</updated
><category term="Case School of Engineering" label="Case School of Engineering"
 /><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="Frances Payne Bolton School of Nursing" label="Frances Payne Bolton School of Nursing"
 /><category term="School of Dental Medicine" label="School of Dental Medicine"
 /><category term="School of Medicine" label="School of Medicine"
 /><category term="Technology" label="Technology"
 /><summary type="text/plain"
>Case Western Reserve University is positioning itself as a leader in the field of health information technology (HIT). The university recently collaborated with several regional hospitals, community colleges and other partners to apply for millions of dollars in grants that could set an example for how HIT-related education and infrastructure is established in Northeast Ohio, and could serve as a model around the country.</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>Case Western Reserve University is positioning itself as a leader in the field of health information technology (HIT). The university recently collaborated with several regional hospitals, community colleges and other partners to apply for millions of dollars in grants that could set an example for how HIT-related education and infrastructure is established in Northeast Ohio and around the country.</p>
<p>Julie Rehm, Ph.D., senior associate dean and associate vice president of strategic initiatives at Case Western Reserve, participated in the collaborative effort among the university's schools and community partners to submit multiple HIT grant applications.</p>
<p>Because Case Western Reserve educates students through schools directly impacted by HIT-related initiatives&#8212;the 
<a href="http://casemed.case.edu/">School of Medicine</a>, the 
<a href="http://fpb.case.edu/">Frances Payne Bolton School of Nursing</a>, the 
<a href="http://dental.case.edu/">School of Dental Medicine</a> and the 
<a href="http://www.engineering.case.edu/">Case School of Engineering</a>&#8212;Rehm said applying for the grants was a natural fit.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Case Western Reserve  Works with &lt;br /&gt; Johnson &amp;amp; Johnson Services, Inc. &lt;br /&gt;to Improve Human Health</title
><link href="http://blog.case.edu/case-news/2010/02/05/johnsonjohnsongrant"
 /><id
>http://blog.case.edu/case-news/2010/02/05/johnsonjohnsongrant</id
><published
>2010-02-05T19:16:14Z</published
><updated
>2010-02-05T19:20:57Z</updated
><category term="Case School of Engineering" label="Case School of Engineering"
 /><category term="College of Arts and Sciences" label="College of Arts and Sciences"
 /><category term="Grants" label="Grants"
 /><category term="School of Medicine" label="School of Medicine"
 /><category term="Technology" label="Technology"
 /><summary type="text/plain"
>Case Western Reserve University has received a $250,000 challenge grant from Johnson &amp;amp; Johnson Services, Inc. through The Johnson &amp;amp; Johnson Corporate Office of Science and Technology (COSAT), and its affiliates. The university will utilize this research grant to support science, medicine and engineering projects to improve human health.</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>
<strong>Case Western Reserve University has received a $250,000 challenge grant from Johnson &amp; Johnson Services, Inc. through The Johnson &amp; Johnson Corporate Office of Science and Technology</strong> (COSAT), and its affiliates. The university will utilize this research grant to support science, medicine and engineering projects to improve human health.</p>
<p>CWRU will match or possibly exceed COSAT's commitment in support of these projects. Applicants for these grants must be affiliated with a CWRU school or department, and preference for funding will be given to interdisciplinary and translational projects. Grants will range in size from $50,000 to $100,000.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Case Western Reserve Transitioning to Google Apps</title
><link href="http://blog.case.edu/case-news/2010/01/22/googleaps"
 /><id
>http://blog.case.edu/case-news/2010/01/22/googleaps</id
><published
>2010-01-22T13:08:43Z</published
><updated
>2010-01-22T18:52:51Z</updated
><category term="Faculty" label="Faculty"
 /><category term="Staff" label="Staff"
 /><category term="Technology" label="Technology"
 /><category term="news" label="news"
 /><summary type="text/plain"
>Case Western Reserve University is in the process of adopting Google Apps for Education. Google Apps consists of a number of different applications such as e-mail, calendars, document preparation, Web sites and more. 
</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>Case Western Reserve University is in the process of adopting Google Apps for Education.</p>
<p>Google Apps consists of a number of different applications such as e-mail, calendars, document preparation, Web sites and more.</p>
<p>"Google offers these services for free to educational institutions," said Jeffrey Gumpf, chief information technology architect at Case Western Reserve. "Google Apps is implemented in the 'software as a service' (SAAS) model. In a SAAS model, the vendor operates and maintains the software applications, which comprise the service as well as the systems (servers, storage, data centers, etc.) on which the applications run," he explained.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Case Western Reserve IT Expert Makes Forecasts for 2010: Sees Technology Advancing to a 'New Normal'</title
><link href="http://blog.case.edu/case-news/2010/01/07/it2010trends"
 /><id
>http://blog.case.edu/case-news/2010/01/07/it2010trends</id
><published
>2010-01-07T17:08:28Z</published
><updated
>2010-01-07T18:35:27Z</updated
><category term="Faculty" label="Faculty"
 /><category term="Staff" label="Staff"
 /><category term="Students" label="Students"
 /><category term="Technology" label="Technology"
 /><category term="features" label="features"
 /><summary type="text/plain"
>Lev Gonick, Case Western Reserve University's vice president for Information Technology Services and chief information officer, offers his Top 10 technology predictions for 2010. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p class="photoleft">
<img alt="levgonick.jpg" src="http://blog.case.edu/case-news/2010/01/07/levgonick.jpg" width="125" height="196" />
</p>
<p>Keeping pace with quickly changing demands in the information technology world usually results in a wild ride, akin to navigating a white-water river raft through a Class 6 set of rapids&#8211;and 2010 likely will set a prime example.</p>
<p>Lev Gonick, Case Western Reserve University's vice president for 
<a href="%20http://blog.case.edu/its-news/">Information Technology Services</a> and chief information officer, says dramatic change is happening, even with campus finances generally tight across the United States. His view is that what seems normal one day rapidly is becoming the "new normal."</p>
<p>About four years ago, Gonick decided that blogging a look back on each year's tech developments didn't set any agenda for change. So he decided to become a seer of the year ahead, a task much more challenging. He blogs about technology at 
<a href="http://blog.case.edu/lev.gonick/">
<em>Bytes From Lev</em>
</a> in which he has posted 
<strong>"2010: The Year Ahead for IT in Higher Education."</strong></p>
<p>Indeed, his views have an online following, as evidenced by his Top 10 predictions for 2010 posted Thursday at 
<strong>
<a href="http://www.insidehighered.com/views/2010/01/07/gonick">
<em>Inside Higher Education</em>'s online site</a>
</strong>.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Case Western Reserve, OneCommunity Bring Free Wireless to Hopkins Airport</title
><link href="http://blog.case.edu/case-news/2009/12/18/wirelessairport"
 /><id
>http://blog.case.edu/case-news/2009/12/18/wirelessairport</id
><published
>2009-12-18T14:41:16Z</published
><updated
>2009-12-18T18:45:54Z</updated
><category term="Administration" label="Administration"
 /><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="Community Outreach" label="Community Outreach"
 /><category term="Technology" label="Technology"
 /><category term="news" label="news"
 /><summary type="text/plain"
>Travelers flying in and out of Cleveland Hopkins International Airport recently began using free wireless technology (WiFi) for Internet service, courtesy of Case Western Reserve University and OneCommunity. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>Travelers flying in and out of 
<a href="%20http://clevelandairport.com/">Cleveland Hopkins International Airport</a> recently began using free wireless technology (WiFi) for Internet service, courtesy of Case Western Reserve University and 
<a href="http://www.onecommunity.org/">OneCommunity</a>.</p>
<p>Coverage includes several concourses, the ticketing/boarding level and the baggage claim area. Airport visitors used to pay for WiFi access.</p>
<p>"'Connect in CLE' is a small but important step in securing the brand and image of Northeast Ohio as a forward looking and progressive hub," Lev Gonick, vice president of 
<a href="http://blog.case.edu/its-news/">information technology services</a> at Case Western Reserve, said about the new service.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>KSL Remains Committed to Updating Technology Resources for Campus Community</title
><link href="http://blog.case.edu/case-news/2009/12/03/library3"
 /><id
>http://blog.case.edu/case-news/2009/12/03/library3</id
><published
>2009-12-03T19:01:27Z</published
><updated
>2009-12-03T19:07:31Z</updated
><category term="Faculty" label="Faculty"
 /><category term="Staff" label="Staff"
 /><category term="Students" label="Students"
 /><category term="Technology" label="Technology"
 /><category term="news" label="news"
 /><summary type="text/plain"
> Over the next several months, Case Daily will run a series of stories focusing on how the Case Western Reserve University libraries support the research and scholarship endeavors of faculty, students and staff. 

The third in the series focuses on how the KSL staff is committed to advancing technology resources for the campus community:</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>In this fast-paced age of quick, point-of-need access to multiple information formats, the Kelvin Smith Library remains at the leading edge of trends in information access, communication and collaboration, evolving constantly to support faculty across academic units at Case Western Reserve University. Library professionals at KSL network regularly with faculty to further individual and departmental research programs and campus-wide, interdisciplinary research and teaching initiatives.</p>
<p>KSL librarians and faculty work together to acquire new print and electronic research resources, media equipment, software technology, and a variety of digital tools now indispensable for scholarly research in the humanities and sciences. For instance, political Alexander Lamis, associate professor of political science, recently helped bring 
<em>CQ Weekly</em>, an online resource providing daily news coverage of the U. S. Congress, to KSL&#226;&#8364;&#8482;s electronic information collections.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>KSL Adapts to Research, Instructional Needs of Campus Community</title
><link href="http://blog.case.edu/case-news/2009/11/16/library2"
 /><id
>http://blog.case.edu/case-news/2009/11/16/library2</id
><published
>2009-11-16T17:20:44Z</published
><updated
>2009-11-16T18:15:40Z</updated
><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="Faculty" label="Faculty"
 /><category term="Provost Initiatives" label="Provost Initiatives"
 /><category term="Research" label="Research"
 /><category term="Staff" label="Staff"
 /><category term="Students" label="Students"
 /><category term="Technology" label="Technology"
 /><category term="news" label="news"
 /><summary type="text/plain"
>The Kelvin Smith Library(KSL) adapts to the research and instructional needs of Case Western Reserve University by leveraging partnerships within research centers or interdisciplinary areas. Part two of an ongoing series.</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>
<em>Editor's note: Over the next several months, Case Daily will run a series of stories focusing on how the Case Western Reserve University libraries support the research and scholarship endeavors of faculty, students and staff.</em>
</p>
<p>
<em>The second in the series focuses on technology:</em>
</p>
<p>The 
<a href="http://library.case.edu/ksl/">Kelvin Smith Library</a> (KSL) adapts to the research and instructional needs of Case Western Reserve University by leveraging partnerships within research centers or interdisciplinary areas.</p>
<p>One such collaboration has been KSL's efforts to support the academic alliance area of "energy and environment." By reaching out to faculty in various disciplines, KSL has started building a set of resources that will support the campus as well as the sustainability efforts of the region and beyond.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Recording the Histories of Flora Stone Mather Women</title
><link href="http://blog.case.edu/case-news/2009/11/11/florastonemathersages"
 /><id
>http://blog.case.edu/case-news/2009/11/11/florastonemathersages</id
><published
>2009-11-11T15:53:55Z</published
><updated
>2009-11-11T16:13:31Z</updated
><category term="Alumnet" label="Alumnet"
 /><category term="Alumni" label="Alumni"
 /><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="College of Arts and Sciences" label="College of Arts and Sciences"
 /><category term="Faculty" label="Faculty"
 /><category term="Research" label="Research"
 /><category term="Students" label="Students"
 /><category term="Technology" label="Technology"
 /><category term="features" label="features"
 /><category term="news" label="news"
 /><summary type="text/plain"
>Six students in American Studies Professor Gladys Haddad's SAGES seminar, "Women's Education at CWRU:  The Flora Stone Mather Oral History Project," will learn historical research by taking in-depth oral histories of six alumnae.  </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p class="photoright">
<img alt="2sagestea.jpg" src="http://blog.case.edu/case-news/2009/11/11/2sagestea.jpg" width="250" height="199" />
</p>
<p>A 
<a href="http://www.case.edu/sages/">SAGES</a> course will bridge the generations as today's students learn what college was like some 70 years ago for women from the former Flora Stone Mather College.</p>
<p>Six students in American Studies Professor Gladys Haddad's SAGES seminar, "Women's Education at CWRU: The Flora Stone Mather Oral History Project," will learn historical research by taking in-depth oral histories of six alumnae.</p>
<p>The women are still close to campus as nearby neighbors living at Judson at University Circle.</p>
<p>According to Haddad, this is the start of a project that eventually will be a digital archive of the Flora Stone Mather women's educational experiences. The archive will be located in the Kelvin Smith Library.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>Case Western Reserve is Participating Site in Newly-launched National Volunteer Recruitment Registry Launch of Researchmatch.org</title
><link href="http://blog.case.edu/case-news/2009/11/11/researchmatch"
 /><id
>http://blog.case.edu/case-news/2009/11/11/researchmatch</id
><published
>2009-11-11T14:36:42Z</published
><updated
>2009-11-11T14:43:26Z</updated
><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="Community Outreach" label="Community Outreach"
 /><category term="Research" label="Research"
 /><category term="School of Medicine" label="School of Medicine"
 /><category term="Technology" label="Technology"
 /><category term="news" label="news"
 /><summary type="text/plain"
>People within the Cleveland community who want to participate in research studies can now connect online with researchers nationwide by joining ResearchMatch.org. ResearchMatch is a not-for-profit website that brings together researchers and people who are willing to learn more about research studies in a secure and convenient manner. Case Western Reserve University is one of the 51 institutions participating in this first national, disease-neutral, volunteer recruitment registry. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>People within the Cleveland community who want to participate in research studies can now connect online with researchers nationwide by joining ResearchMatch.org. ResearchMatch is a not-for-profit website that brings together researchers and people who are willing to learn more about research studies in a secure and convenient manner. Case Western Reserve University is one of the 51 institutions participating in this first national, disease-neutral, volunteer recruitment registry.</p>
<p>ResearchMatch is the product of the Clinical and Translational Science Awards (CTSA) Consortium, which is supported by the National Center for Research Resources (NCRR), a part of the National Institutes of Health (NIH). The CTSA is a national network of 46 medical research institutions working together to improve the way biomedical research is conducted across the country.</p>
<p>In 2007, the National Institutes of Health (NIH) awarded Case Western Reserve University $64 million to become part of the national consortium designed to transform how clinical and translational research is conducted, ultimately enabling researchers to provide new treatments more efficiently and quickly to patients. Case Western Reserve University named its award the 
<a href="http://casemed.case.edu/ctsc/">Clinical and Translational Science Collaborative</a>, (CTSC), as it is a collaboration among Case Western Reserve University, Cleveland Clinic, MetroHealth Medical Center and University Hospitals. The ultimate goal of the CTSC in Cleveland is to provide complete service and integrated clinical translational research capability within the Cleveland community that will improve the health of patients in Northeast Ohio through patient-based research.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>ITS Puts Customer Service Front and Center with New Unit</title
><link href="http://blog.case.edu/case-news/2009/07/30/itscustomerserviceunit"
 /><id
>http://blog.case.edu/case-news/2009/07/30/itscustomerserviceunit</id
><published
>2009-07-30T17:57:02Z</published
><updated
>2009-07-30T19:31:26Z</updated
><category term="Campus Life" label="Campus Life"
 /><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="Faculty" label="Faculty"
 /><category term="Staff" label="Staff"
 /><category term="Students" label="Students"
 /><category term="Technology" label="Technology"
 /><summary type="text/plain"
>Case Western Reserve University's Information Technology Services (ITS) department is re-emphasizing its commitment to customer service with the creation of a new unit.</summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p>Case Western Reserve University's 
<a href="http://blog.case.edu/its-news/">Information Technology Services</a> (ITS) department is re-emphasizing its commitment to customer service with the creation of a new unit.</p>
<p>Beginning August 1, the Customer Service and Support Unit will be led by Michael Kubit. He has been with the university for more than 25 years, and has led several university initiatives, including Technology Enhanced Classrooms, MediaVision Courseware, and the 'university's videoconferencing infrastructure.</p>
<p>The new department is the result of ITS' recent organizational review, as well as the Technology Support Request for Proposal process, which involved representatives from across campus.</p>
<p>"ITS is also taking this opportunity to bring desktop support and telephone services back within the university," Kubit explained. Determining the key needs of the campus community was the driving force behind the redesign of customer support, he added.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
><entry
><title
>AVP of Information Technology Services Completes the 2009 HERS Bryn Mawr Institute</title
><link href="http://blog.case.edu/case-news/2009/07/28/brynmawrinstitute2009"
 /><id
>http://blog.case.edu/case-news/2009/07/28/brynmawrinstitute2009</id
><published
>2009-07-28T18:46:29Z</published
><updated
>2009-07-28T19:05:11Z</updated
><category term="Administration" label="Administration"
 /><category term="Collaborations/Partnerships" label="Collaborations/Partnerships"
 /><category term="Conferences/Symposia" label="Conferences/Symposia"
 /><category term="Staff" label="Staff"
 /><category term="Technology" label="Technology"
 /><category term="news" label="news"
 /><summary type="text/plain"
>Joan McFaul , associate vice president of Information Technology Services, recently graduated from the HERS Bryn Mawr Summer Institute. The Summer Institute, a 34-year partnership between Bryn Mawr College and Higher Education Resource Services (HERS), is one of the premier residential professional development program dedicated to advancing women leaders in higher education administration. </summary
><content type="xhtml"
><div xmlns="http://www.w3.org/1999/xhtml"
>
<p class="photoright">
<img alt="joanmcfaul.jpg" src="http://blog.case.edu/case-news/2009/07/28/joanmcfaul.jpg" width="200" height="284" />
</p>
<p>Joan McFaul, associate vice president of 
<a href="http://blog.case.edu/its-news/">Information Technology Services</a> at Case Western Reserve University, recently graduated from the HERS Bryn Mawr Summer Institute, which took place June 20&#8212; July 15 at Bryn Mawr College, Bryn Mawr, Penn.</p>
<p>The Summer Institute, a 34-year partnership between Bryn Mawr College and Higher Education Resource Services (HERS), is one of the premier residential professional development programs dedicated to advancing women leaders in higher education administration. McFaul's participation in the HERS Bryn Mawr Institute was sponsored by Lev Gonick, vice president and chief information officer at the university.</p>
<p>The 49 participants selected for this year's Summer Institute represented 34 institutions in the United States and one delegate from Micronesia.</p>
<p>Responding to the current environment for higher education globally, the Summer Institute had a special focus this year on "Women's Leadership in Times of Crisis: Leveraging Our Responses for Institutional Renewal." More than 50 senior officers from colleges and universities, national organizations, and accrediting associations&#8212; many HERS alumnae or board members &#8212;served as faculty.</p>
</div
></content
><author
><name
>Kimyette Finley</name
><email
>kimyette.finley@case.edu</email
><uri
>http://blog.case.edu/case-news</uri
></author
></entry
></feed
>
